AudyenseSide-by-side record
Freshworks vs. Starnus
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Freshworks starts at $15 per seat, versus Starnus at $50.
Full comparison
Freshworksfrom $15 per month | Starnusfrom $50 EUR per month (Pro) | |
|---|---|---|
| Audyense Score | 33AS*Low | 44AS*Low |
| Positioning | Freshworks is an AI-assisted service software designed to simplify IT service management and customer support. | AI SDR platform that runs outbound prospecting, enrichment, outreach, and follow-ups on autopilot. |
| Free tier | Yes | No |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market, Enterprise | Startup, SMB, Mid-market |
| Pricing plans |
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| AI-assisted service software | YesDocumented in the sourced profile. | — |
| Faster implementation | YesDocumented in the sourced profile. | — |
| Better ROI | YesDocumented in the sourced profile. | — |
| Advanced ticketing automation | YesDocumented in the sourced profile. | — |
| Enterprise-grade ITSM and customer service | YesDocumented in the sourced profile. | — |
| Agentic AI that resolves issues | YesDocumented in the sourced profile. | — |
| Data enrichment | YesDocumented in the sourced profile. | — |
| Workflow automation | YesDocumented in the sourced profile. | — |
| Marketing automation | YesDocumented in the sourced profile. | — |
| Ai Lead Management | YesDocumented in the sourced profile. | — |
| Integrations verified | 8+ | — |
| Aggregate rating | — · No reviews yet | 5.0 · 2 reviews |
| Integrations | SalesforceHubSpotZohoLinkedInTwitterIntercom+2 more | SmartleadUnipileHubSpotPerplexity |
| Security & compliance | — | — |
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| Visit Freshworks ↗ | Visit Starnus ↗ |