Audyense·
Side-by-side record

FieldAware vs. Splashtop Remote Support

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Splashtop Remote Support starts at $25 per seat, versus FieldAware at Custom pricing.

Full comparison

FieldAwarefrom Custom pricing
Splashtop Remote Supportfrom $25 per month
Audyense Score15AS*Low29AS*Low
PositioningFieldAware is a cloud-based, mobile-first field service management solution designed to simplify processes and improve productivity, customer service, and revenue for businesses.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Free tierNoYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
FieldAware is helping to improve both the day to day performanceYesDocumented in the SoftwareConnect review.
FieldEdge SoftwareYesDocumented in the SoftwareConnect review.
Method:Field ServicesYesDocumented in the SoftwareConnect review.
WorkWave ServiceYesDocumented in the SoftwareConnect review.
Mobile App: Field workers can view job details and customer information, receive updates, and deliver invoices on the go.YesDocumented in the SoftwareConnect review.
Asset Management: Manage the business’s and customers’ assets with detailed records and histories to reduce downtime. Optimize inventory levels on trucks, in the warehouse, and at the depot.YesDocumented in the SoftwareConnect review.
Dispatch and Scheduling: Manage jobs and technicians while optimizing routes. Locate all workers in the field with the job tracking feature.YesDocumented in the SoftwareConnect review.
Reporting & Insights: Utilize business analytics by building reports and measuring KPIs to ensure operations run smoothly. Discover market trends to optimize processes and differentiate services.YesDocumented in the SoftwareConnect review.
Work Order Management: Track jobs, view schedules, and update job statuses from the app or desktop computer.YesDocumented in the SoftwareConnect review.
Invoicing: Compress billing cycles and efficiently generate invoices.YesDocumented in the SoftwareConnect review.
Barcode Scanning: Scan barcodes through the mobile app while out in the field to search for customers, contracts, and assets.YesDocumented in the SoftwareConnect review.
Type Field Service Management SoftwareYesDocumented in the SoftwareConnect review.
Client OS Windows, iOS, Android, WebYesDocumented in the SoftwareConnect review.
Deployment Cloud HostedYesDocumented in the SoftwareConnect review.
Access From Any DeviceYesDocumented in the independently researched profile.
Easy DeploymentYesDocumented in the independently researched profile.
Create And Send Deployment PackageYesDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersYesDocumented in the independently researched profile.
High PerformanceYesDocumented in the independently researched profile.
Attended And Unattended Remote SupportYesDocumented in the independently researched profile.
Group ComputersYesDocumented in the independently researched profile.
User ManagmentYesDocumented in the independently researched profile.
Resell Remote AccessYesDocumented in the independently researched profile.
Robust SecurityYesDocumented in the independently researched profile.
Remote PrintYesDocumented in the independently researched profile.
Chat While In Remote SessionsYesDocumented in the independently researched profile.
Remote Wake ComputersYesDocumented in the independently researched profile.
File transferYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating · No reviews yet8.9 · No reviews yet
Integrations
Security & compliance
Pros
  • Can add photos directly into job sheets
  • Dispatch board is visual and easy to use
  • Web-based platform provides access anywhere
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Cons
  • Requires a minimum of 20 users
  • Reporting features are limited
  • Multiple users have cited issues with customer support
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
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