Audyense·
Side-by-side record

FieldAware vs. ScreenConnect

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ScreenConnect starts at $27 per seat, versus FieldAware at Custom pricing.

Full comparison

FieldAwarefrom Custom pricing
ScreenConnectfrom $27 per month
Audyense Score15AS*Low29AS*Low
PositioningFieldAware is a cloud-based, mobile-first field service management solution designed to simplify processes and improve productivity, customer service, and revenue for businesses.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Free tierNoYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
FieldAware is helping to improve both the day to day performanceYesDocumented in the SoftwareConnect review.
FieldEdge SoftwareYesDocumented in the SoftwareConnect review.
Method:Field ServicesYesDocumented in the SoftwareConnect review.
WorkWave ServiceYesDocumented in the SoftwareConnect review.
Mobile App: Field workers can view job details and customer information, receive updates, and deliver invoices on the go.YesDocumented in the SoftwareConnect review.
Asset Management: Manage the business’s and customers’ assets with detailed records and histories to reduce downtime. Optimize inventory levels on trucks, in the warehouse, and at the depot.YesDocumented in the SoftwareConnect review.
Dispatch and Scheduling: Manage jobs and technicians while optimizing routes. Locate all workers in the field with the job tracking feature.YesDocumented in the SoftwareConnect review.
Reporting & Insights: Utilize business analytics by building reports and measuring KPIs to ensure operations run smoothly. Discover market trends to optimize processes and differentiate services.YesDocumented in the SoftwareConnect review.
Work Order Management: Track jobs, view schedules, and update job statuses from the app or desktop computer.YesDocumented in the SoftwareConnect review.
Invoicing: Compress billing cycles and efficiently generate invoices.YesDocumented in the SoftwareConnect review.
Barcode Scanning: Scan barcodes through the mobile app while out in the field to search for customers, contracts, and assets.YesDocumented in the SoftwareConnect review.
Type Field Service Management SoftwareYesDocumented in the SoftwareConnect review.
Client OS Windows, iOS, Android, WebYesDocumented in the SoftwareConnect review.
Deployment Cloud HostedYesDocumented in the SoftwareConnect review.
Multiple agentsYesDocumented in the independently researched profile.
Remote SupportYesDocumented in the independently researched profile.
No interruptionsYesDocumented in the independently researched profile.
Secure informationYesDocumented in the independently researched profile.
Automated reconnectionYesDocumented in the independently researched profile.
Cross-platform compatibilityYesDocumented in the independently researched profile.
Browser extensionsYesDocumented in the independently researched profile.
Remote accessYesDocumented in the independently researched profile.
Unattended accessYesDocumented in the independently researched profile.
Simplified transfer of filesYesDocumented in the independently researched profile.
Roles & permissionsYesDocumented in the independently researched profile.
Shared toolboxYesDocumented in the independently researched profile.
Remote meetingsYesDocumented in the independently researched profile.
Customization & brandingYesDocumented in the independently researched profile.
Integrations verified
Aggregate rating · No reviews yet9.0 · No reviews yet
Integrations
Security & compliance
Pros
  • Can add photos directly into job sheets
  • Dispatch board is visual and easy to use
  • Web-based platform provides access anywhere
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Cons
  • Requires a minimum of 20 users
  • Reporting features are limited
  • Multiple users have cited issues with customer support
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
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