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Fathom vs. Twenty

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Twenty starts at $9 per seat, versus Fathom at $15.

Full comparison

Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Twentyfrom $9 per month
Audyense Score76AS*Strong33AS*Low
PositioningFree AI notetaker for Zoom, Teams, and Google MeetTwenty is an open-source CRM designed to help businesses manage customer relationships simply and affordably.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Enterprise
Pricing plans
  • Team$15
  • FreeFree
  • Organization$19
  • BusinessCustom pricing
  • EnterpriseCustom pricing
Import and store customer data—YesDocumented in the sourced profile.
Customize objects and fields—YesDocumented in the sourced profile.
Automate tasks with workflows—YesDocumented in the sourced profile.
Manage user access permissions—YesDocumented in the sourced profile.
Personalize views and dashboards—YesDocumented in the sourced profile.
Synchronize emails with CRM—YesDocumented in the sourced profile.
Data enrichment—YesDocumented in the sourced profile.
Workflow automation—YesDocumented in the sourced profile.
Marketing automation—YesDocumented in the sourced profile.
Account research—YesDocumented in the sourced profile.
Integrations verified—9+
Aggregate rating5.0 · 6.9k reviews— · No reviews yet
Integrations
ZoomMicrosoft TeamsGoogle MeetSlack
SalesforceHubSpotSlackLinkedInStripeNotion+3 more
Security & compliance
SOC 2 Type IIGDPRHIPAA
—
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Documented capability: Import and store customer data
  • Documented capability: Customize objects and fields
  • Profile names a concrete ICP: Twenty is perfect for fast-growing companies that want a modern, powerful, and affordable CRM to manage customer data and customize workflows easily.
  • Public profile names Salesforce, HubSpot, Slack as connected workflow surfaces
Cons
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Pricing and usage limits should be rechecked before purchase
  • Fit is strongest for the stated Startups, SMBs, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
Visit Fathom ↗Visit Twenty ↗