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Fathom vs. Solidroad

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Solidroad at $49.

Full comparison

Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Solidroadfrom $49 per month
Audyense Score76AS*Strong32AS*Low
PositioningFree AI notetaker for Zoom, Teams, and Google MeetSolidroad is a customer experience (CX) optimization platform for human and AI agents.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketMid-market, Enterprise
Pricing plans
  • Team$15
  • FreeFree
  • Basic$12
  • StarterFree
  • Professional$12
Train and QA human agents—YesDocumented in the sourced profile.
Optimize customer interactions fast—YesDocumented in the sourced profile.
Review all interactions quickly—YesDocumented in the sourced profile.
Generate custom agent trainings—YesDocumented in the sourced profile.
Coach reps with AI simulations—YesDocumented in the sourced profile.
Integrate with CX tech stack—YesDocumented in the sourced profile.
Conversation intelligence—YesDocumented in the sourced profile.
AI sales coaching—YesDocumented in the sourced profile.
Sales coaching—YesDocumented in the sourced profile.
Ai Sales Training—YesDocumented in the sourced profile.
Integrations verified—4+
Aggregate rating5.0 · 6.9k reviews— · No reviews yet
Integrations
ZoomMicrosoft TeamsGoogle MeetSlack
LinkedInIntercomZendeskAPI
Security & compliance
SOC 2 Type IIGDPRHIPAA
—
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Documented capability: Train and QA human agents
  • Documented capability: Optimize customer interactions fast
  • Profile names a concrete ICP: Solidroad is recommended for CX teams who want to improve every customer interaction by training and coaching human and AI agents faster and easier. I
  • Public profile names LinkedIn, Intercom, Zendesk as connected workflow surfaces
Cons
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
Visit Fathom ↗Visit Solidroad ↗