Side-by-side record

Fathom vs. Regal

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Regal at $49.

Full comparison

	Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)	Regalfrom $49 per month
Audyense Score	76AS*Strong	32AS*Low
Positioning	Free AI notetaker for Zoom, Teams, and Google Meet	Regal is a voice AI tool designed to build, improve, and manage AI phone agents for businesses.
Free tier	Yes	Yes
Deployment	Cloud / SaaS	Cloud / SaaS
Best fit	Startup, SMB, Mid-market	Mid-market, Enterprise
Pricing plans	Team$15	Free$30 Basic$12 StarterFree Growth$49
Always available 24/7 coverage	—	YesDocumented in the sourced profile.
Enterprise-ready automation scales business	—	YesDocumented in the sourced profile.
Real-time customer data personalization	—	YesDocumented in the sourced profile.
Integrates with major software	—	YesDocumented in the sourced profile.
Handles natural	—	YesDocumented in the sourced profile.
fluent conversations	—	YesDocumented in the sourced profile.
Monitors calls with conversation intelligence	—	YesDocumented in the sourced profile.
Conversation intelligence	—	YesDocumented in the sourced profile.
Sales engagement	—	YesDocumented in the sourced profile.
Ai Phone Dialing	—	YesDocumented in the sourced profile.
Integrations verified	—	3+
Aggregate rating	5.0 · 6.9k reviews	— · No reviews yet
Integrations	ZoomMicrosoft TeamsGoogle MeetSlack	LinkedInAPIWebhooks
Security & compliance	SOC 2 Type IIGDPRHIPAA	—
Pros	Free plan is fully featured for unlimited recordings/transcripts Very high user satisfaction and ease-of-use scores on G2 Deep CRM and calendar integrations, plus MCP/API access	Documented capability: Always available 24/7 coverage Documented capability: Enterprise-ready automation scales business Profile names a concrete ICP: Regal is recommended for businesses that want to improve customer experience with 24/7 voice AI Agents that handle support, sales, and scheduling. It’ Public profile names LinkedIn, API, Webhooks as connected workflow surfaces
Cons	Managing multiple notetaker bots in one meeting can be clunky per reviews	Some pricing or higher-tier terms are not publicly itemized Fit is strongest for the stated Mid-market, Enterprise audience rather than every team Named integrations should be validated against the team's exact plan and workflow Reported outcomes and vendor claims should be validated with the buyer's own data
	Visit Fathom ↗	Visit Regal ↗

Editorial read of this comparison

The table summarizes structured facts; this section explains what the differences mean for a real buying decision.

Where each tool fits, and where it may not

Fathom

Fathom is an AI meeting notetaker that records, transcribes, and summarizes calls across Zoom, Google Meet, and Microsoft Teams, with searchable call history, AI-generated action items, and coaching scorecards on higher tiers.

A particularly good fit for: Individuals and teams wanting a strong free-forever meeting notetaker

May be a poor fit if: Teams needing deep sales conversation analytics beyond notetaking

Regal

Regal is a voice AI tool designed to build, improve, and manage AI phone agents for businesses. It fits into customer experience and contact center automation, helping companies automate support, sales, and operations. Regal stands out with a 97% call containment rate, zero wait times, and up to 80% cost reduction. It provides faster lead response, rescheduling, and customer qualification with natural, multilingual conversations. Regal shines in customer support, lead qualification, scheduling, reminders, and collections. Businesses see quick results, like faster response times and improved customer satisfaction, often right after setup. Its automation runs 24/7 with consistent performance, removing human fatigue and delays. Regal is especially useful where high call volume and fast customer interaction are critical. Regal integrates seamlessly with existing contact center software, CRMs, and support tools, fitting well into the GTM tech stack to automate tasks and monitor calls in real time. However, it is not designed for non-voice channels like email or chat, and it may not replace complex human negotiations or highly personalized sales calls. It works best as part of a broader customer engagement system to increase efficiency and reduce costs.

A particularly good fit for: recommended for businesses that want to improve customer experience with 24/7 voice AI Agents that handle support, sales, and scheduling. It’s ideal for compani Mid-market, Enterprise teams with a defined revenue workflow ai phone dialing

May be a poor fit if: Teams looking for a single-purpose tool outside its documented go-to-market focus Teams that need unlimited usage without plan or credit limits

Pricing and plan structure

Fathom: Published starting price $15 per user/month, billed annually (Team plan, 2+ users)

Team$15 per user/month

Regal: Published starting price $49 per month

Free$30 per month
Basic$12 per month
StarterFree
Growth$49 per month

Capabilities worth validating

Fathom: the record has no feature-level evidence yet; verify the workflow directly. Integrations include Zoom, Microsoft Teams, Google Meet, Slack.
Regal: Always available 24/7 coverage, Enterprise-ready automation scales business, Real-time customer data personalization, Integrates with major software, Handles natural Integrations include LinkedIn, API, Webhooks.

Questions to answer before switching

Does Fathom's selected plan include the features and limits we need?
Does Regal's selected plan include the features and limits we need?
Does the exact integration path for Zoom, Microsoft Teams, Google Meet support the sync direction, permissions, and volume we need?
Is a hosted-only deployment acceptable for the team and customers who will use this system?

How to evaluate this shortlist

A useful comparison turns the differences between Sales & CRM tools into a concrete test. Use these steps to avoid choosing from a feature table or the lowest headline price alone.

Start with a representative Sales & CRM workflow, not a feature checklist. Define who will use it, what data goes in, and what outcome the team needs.
Test the complete path through Zoom, Microsoft Teams, Google Meet: permissions, sync direction, failure handling, and volume limits often matter more than the integration name.
Compare the cost of the real scenario, including users, usage, storage, support, and contract requirements. The entry price alone does not measure adoption cost.
Before switching, list the evidence gaps, request a demo of the critical workflow, and confirm security, data residency, export, and support with each vendor.

Some signals in these records are still incomplete. Treat that as a prompt to validate the workflow directly, not as a claim that a feature does not exist.

Research basis

Last checked: 2026-08-25. Pricing, integrations, feature support, and review signals can change, so treat this as a research snapshot and verify the final decision with the vendor.

Sources consulted: Fathom product site, G2, Capterra; Regal product site, ColdIQ profile, Vendor website