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Fathom vs. Qualtrics

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Qualtrics at $59.

Full comparison

Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Qualtricsfrom $59 per month
Audyense Score76AS*Strong31AS*Low
PositioningFree AI notetaker for Zoom, Teams, and Google MeetQualtrics is an experience management platform designed to improve customer, employee, and market experiences.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, Mid-market, Enterprise
Pricing plans
  • Team$15
  • FreeFree
  • BasicCustom pricing
  • StarterFree
  • Professional$12
Identify at-risk customers with AI—YesDocumented in the sourced profile.
Improve experiences across touchpoints—YesDocumented in the sourced profile.
Engage teams and enhance management—YesDocumented in the sourced profile.
Design products that increase share—YesDocumented in the sourced profile.
Unlock insights from interactions—YesDocumented in the sourced profile.
Access next-generation AI features—YesDocumented in the sourced profile.
Data enrichment—YesDocumented in the sourced profile.
Account research—YesDocumented in the sourced profile.
Ai Data Insights—YesDocumented in the sourced profile.
Integrations verified—2+
Aggregate rating5.0 · 6.9k reviews— · No reviews yet
Integrations
ZoomMicrosoft TeamsGoogle MeetSlack
LinkedInAPI
Security & compliance
SOC 2 Type IIGDPRHIPAA
—
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Documented capability: Identify at-risk customers with AI
  • Documented capability: Improve experiences across touchpoints
  • Profile names a concrete ICP: Qualtrics is for businesses that want to improve customer, employee, and market experiences using AI to act before customers churn. It helps teams at
  • Public profile names LinkedIn, API as connected workflow surfaces
Cons
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, Mid-market, Enterprise audience rather than every team
  • The public profile names few integrations, so required connections need direct verification
  • Reported outcomes and vendor claims should be validated with the buyer's own data
Visit Fathom ↗Visit Qualtrics ↗