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Side-by-side record

Fathom vs. Pipedrive

A side-by-side view of the product records we have today. Use it to narrow the question, then confirm current pricing, limits, and security details with each vendor.

The short version

Pipedrive starts at $14 per seat, versus Fathom at $15. Fathom carries the higher aggregate rating (5.0/5 vs 4.5/5).

Full comparison

Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Pipedrivefrom $14 per user / month
Audyense Score76AS*Strong82ASStrong
PositioningFree AI notetaker for Zoom, Teams, and Google MeetPipeline-first CRM built around visual deal stages.
Free tierYesNo
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB
Pricing plans
  • Team$15
  • Lite$14
  • Growth$39
  • Premium$49
  • Ultimate$79
Custom objects—PartialCustom fields only, not full objects
Workflow automation—Yes
AI features—PartialSales Assistant, limited scope
Native calling—Yes
Public API—Yes
Email & calendar sync—Yes
Reporting & dashboards—YesInsights dashboards, AI-powered reports
Mobile app—YesiOS/Android, though UX seen as clunky
Lead scoring—PartialVia LeadBooster add-on, Premium tier up
Sales forecasting—YesDedicated Forecast view from Growth tier
Integrations verified—400+
Aggregate rating5.0 · 6.9k reviews4.5 · 2.9k reviews
Integrations
ZoomMicrosoft TeamsGoogle MeetSlack
SlackZoomMailchimpQuickBooksTrelloZapier+7 more
Security & compliance
SOC 2 Type IIGDPRHIPAA
ISO 27001ISO 27701SOC 2 Type IIGDPR
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Easy to use, intuitive interface with fast onboarding.
  • Visual drag-and-drop pipeline and deal board.
  • Strong team collaboration and activity tracking.
  • Good value and affordability versus competitors like Salesforce and HubSpot.
Cons
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Reporting lacks depth and customization, especially at lower tiers.
  • Advanced features are locked behind higher-tier plans.
  • Per-seat pricing gets expensive as teams and add-ons scale.
  • Mobile app and search/filter UX are considered clunky by some reviewers.
Visit Fathom ↗Visit Pipedrive ↗

Editorial read of this comparison

The table summarizes structured facts; this section explains what the differences mean for a real buying decision.

Where each tool fits, and where it may not

Fathom

Fathom is an AI meeting notetaker that records, transcribes, and summarizes calls across Zoom, Google Meet, and Microsoft Teams, with searchable call history, AI-generated action items, and coaching scorecards on higher tiers.

A particularly good fit for: Individuals and teams wanting a strong free-forever meeting notetaker

May be a poor fit if: Teams needing deep sales conversation analytics beyond notetaking

Pipedrive

Pipedrive centers the product on a visual pipeline of deal stages rather than a general-purpose object model. The feature set is intentionally leaner than HubSpot or Salesforce, which keeps onboarding fast for small sales teams that mainly need to track deals moving through stages.

A particularly good fit for: Small-to-midsize sales teams that want a simple, visual pipeline-first CRM. Organizations that prioritize fast setup with minimal training. Budget-conscious teams that want core CRM functionality cheaper than Salesforce or HubSpot.

May be a poor fit if: Enterprises needing deep, highly customizable reporting or analytics out of the box. Teams needing complex marketing automation or service/support-desk features natively.

Pricing and plan structure

Fathom: Published starting price $15 per user/month, billed annually (Team plan, 2+ users)

  • Team$15 per user/month

Pipedrive: Published starting price $14 per user / month

  • Lite$14 per seat / month
  • Growth$39 per seat / month
  • Premium$49 per seat / month
  • Ultimate$79 per seat / month

Capabilities worth validating

  • Fathom: the record has no feature-level evidence yet; verify the workflow directly. Integrations include Zoom, Microsoft Teams, Google Meet, Slack.
  • Pipedrive: Custom objects, Workflow automation, AI features, Native calling, Public API Integrations include Slack, Zoom, Mailchimp, QuickBooks.

Questions to answer before switching

  • Does Fathom's selected plan include the features and limits we need?
  • Does Pipedrive's selected plan include the features and limits we need?
  • Does the exact integration path for Zoom, Microsoft Teams, Google Meet support the sync direction, permissions, and volume we need?
  • Is a hosted-only deployment acceptable for the team and customers who will use this system?

How to evaluate this shortlist

A useful comparison turns the differences between Sales & CRM tools into a concrete test. Use these steps to avoid choosing from a feature table or the lowest headline price alone.

  1. Start with a representative Sales & CRM workflow, not a feature checklist. Define who will use it, what data goes in, and what outcome the team needs.
  2. Test the complete path through Zoom, Microsoft Teams, Google Meet: permissions, sync direction, failure handling, and volume limits often matter more than the integration name.
  3. Compare the cost of the real scenario, including users, usage, storage, support, and contract requirements. The entry price alone does not measure adoption cost.
  4. Before switching, list the evidence gaps, request a demo of the critical workflow, and confirm security, data residency, export, and support with each vendor.

Some signals in these records are still incomplete. Treat that as a prompt to validate the workflow directly, not as a claim that a feature does not exist.

Research basis

Last checked: 2026-08-05. Pricing, integrations, feature support, and review signals can change, so treat this as a research snapshot and verify the final decision with the vendor.

Sources consulted: Fathom product site, G2, Capterra; Pipedrive product site, G2