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Fathom vs. Infinity

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Infinity at $249.

Full comparison

Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Infinityfrom $249 per month
Audyense Score76AS*Strong33AS*Low
PositioningFree AI notetaker for Zoom, Teams, and Google MeetInfinity is a call analytics tool designed to track, analyze, and optimize phone call performance for marketing, sales, customer service, contact centers, and compliance teams.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketSMB, Mid-market, Enterprise
Pricing plans
  • Team$15
  • FreeFree
  • BasicCustom pricing
  • BusinessCustom pricing
  • EnterpriseCustom pricing
Call tracking before the call—YesDocumented in the sourced profile.
Conversation analytics during calls—YesDocumented in the sourced profile.
Smart match after the call—YesDocumented in the sourced profile.
Real-time call performance insights—YesDocumented in the sourced profile.
Automated compliance monitoring—YesDocumented in the sourced profile.
Customer service experience improvement—YesDocumented in the sourced profile.
Ai Data Insights—YesDocumented in the sourced profile.
Ai Customer Success—YesDocumented in the sourced profile.
Ai Customer Service—YesDocumented in the sourced profile.
Attribution Modeling—YesDocumented in the sourced profile.
Integrations verified—6+
Aggregate rating5.0 · 6.9k reviews— · No reviews yet
Integrations
ZoomMicrosoft TeamsGoogle MeetSlack
CloseMakeLinkedInFacebookTwitterAPI
Security & compliance
SOC 2 Type IIGDPRHIPAA
—
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Documented capability: Call tracking before the call
  • Documented capability: Conversation analytics during calls
  • Profile names a concrete ICP: Infinity is perfect for marketers, sales teams, contact centers, customer service, and compliance teams who want to make smarter decisions, improve pe
  • Public profile names Close, Make, LinkedIn as connected workflow surfaces
Cons
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated SMBs, Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
Visit Fathom ↗Visit Infinity ↗