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Fathom vs. Haptik

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Haptik at $250.

Full comparison

Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Haptikfrom $250 per month
Audyense Score76AS*Strong33AS*Low
PositioningFree AI notetaker for Zoom, Teams, and Google MeetHaptik is a conversational AI platform designed for customer service, sales, support, and booking automation.
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketMid-market, Enterprise
Pricing plans
  • Team$15
  • FreeFree
  • Basic$12
  • StarterFree
  • Professional$12
Human-like customer experiences—YesDocumented in the sourced profile.
Voice and chat AI agents—YesDocumented in the sourced profile.
Multilingual support across platforms—YesDocumented in the sourced profile.
Seamless handoff to humans—YesDocumented in the sourced profile.
Enterprise data fine-tuning—YesDocumented in the sourced profile.
Real-time web information integration—YesDocumented in the sourced profile.
Conversational Ai Agents—YesDocumented in the sourced profile.
Enterprise Conversational Ai Platforms—YesDocumented in the sourced profile.
Conversational Agents—YesDocumented in the sourced profile.
Integrations verified—6+
Aggregate rating5.0 · 6.9k reviews— · No reviews yet
Integrations
ZoomMicrosoft TeamsGoogle MeetSlack
MakeLinkedInFacebookInstagramTwitterAPI
Security & compliance
SOC 2 Type IIGDPRHIPAA
—
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Documented capability: Human-like customer experiences
  • Documented capability: Voice and chat AI agents
  • Profile names a concrete ICP: Haptik is recommended for businesses like retail, eCommerce, fintech, and more that want human-like AI agents to improve customer experiences with voi
  • Public profile names Make, LinkedIn, Facebook as connected workflow surfaces
Cons
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
Visit Fathom ↗Visit Haptik ↗