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Side-by-side record

Dovetail vs. Miro

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Dovetail starts at Free per seat, versus Miro at Free. Miro carries the higher aggregate rating (4.6/5 vs 4.5/5). Miro lists more integrations (250+ vs 38+).

Full comparison

Dovetailfrom Free
Mirofrom Free
Audyense Score67ASFair87ASExcellent
PositioningCustomer intelligence and research repository for turning scattered feedback into decisions.An online whiteboard and visual workspace for real-time team collaboration
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-market, EnterpriseStartup, SMB, Mid-market, Enterprise
Pricing plans
  • FreeFree
  • EnterpriseCustom pricing
  • FreeFree
  • Starter$8
  • Business$20
  • EnterpriseCustom pricing
SSOYesEnterprise feature.—
TranscriptionYes—
AI summariesYes—
Voice-of-customer ingestionYes—
Granular access controlYesEnterprise feature.—
Research repositoryYes—
Qualitative taggingYes—
Semantic searchYesEnterprise feature.—
AI features—YesNative AI credits/workflows across all paid tiers; free tier gets limited AI trial access
Public API—YesDeveloper platform with REST API and app/integration SDK
Mobile app—YesNative iOS and Android apps included on all plans, including free
Whiteboarding & diagramming—YesCore product: infinite canvas whiteboard is Miro's flagship capability
Product roadmapping—PartialRoadmap templates available but no dedicated roadmapping module
Prototyping—PartialInteractive prototypes listed as a Business-tier feature, not a full prototyping suite
Design systems / component libraries—PartialOffers diagramming shape libraries and UI-kit templates but is not a dedicated design-system management tool
Real-time collaboration—YesCore product feature; live cursors and simultaneous multi-user editing
Templates library—Yes7,000+ templates advertised on pricing page
Version history—YesBoard history/version tracking is a standard Miro feature
Integrations verified38+250+
Aggregate rating4.5 · 167 reviews4.6 · 13.2k reviews
Integrations
SlackMicrosoft TeamsZoomJiraAtlassianHubSpot Service Hub+9 more
Microsoft 365Google WorkspaceJiraConfluenceSlackMicrosoft Teams+9 more
Security & compliance
SOC 2GDPR
SOC 2 Type IIISO 27001ISO 42001GDPR
Pros
  • Centralizes many qualitative and voice-of-customer sources in one searchable workspace.
  • Strong transcription, tagging, semantic search, summaries, and insight-sharing workflows.
  • Useful across product, design, customer experience, support, sales, and marketing.
  • Enterprise plan adds redaction, granular access control, SSO, and support.
  • Infinite canvas and intuitive drag-and-drop make brainstorming and diagramming fast to pick up with little training
  • Real-time multiplayer editing with live cursors works well for distributed and hybrid teams
  • Very large template library (7,000+) covering workshops, retros, roadmaps, and journey maps
  • Broad integration surface (Jira, Slack, Teams, Zoom, Asana) fits into existing tool stacks
Cons
  • A repository becomes hard to navigate without consistent tagging and project governance.
  • AI summaries and chat still need human verification for important decisions.
  • The product's rapid evolution can create workflow and UI change fatigue.
  • Free plan limits the workflow to one channel and one project.
  • Boards can get sluggish when many participants edit simultaneously, per Capterra reviewers
  • Free plan is limited to 3 boards and includes ads, pushing teams to paid tiers quickly
  • Not a substitute for dedicated project/task management tools when structured task tracking is the primary need
  • New users report a learning curve navigating the canvas and organizing content at scale
Visit Dovetail ↗Visit Miro ↗