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Side-by-side record

Dovetail vs. Luna AI

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Dovetail starts at Free per seat, versus Luna AI at $39. Luna AI carries the higher aggregate rating (4.9/5 vs 4.5/5). Dovetail lists more integrations (38+ vs 11+).

Full comparison

Dovetailfrom Free
Luna AIfrom $39 per maker/month (annual billing; $49 billed monthly)
Audyense Score67ASFair65ASFair
PositioningCustomer intelligence and research repository for turning scattered feedback into decisions.AI Program Manager that turns Jira and Slack activity into goal, risk, and ROI visibility for product and engineering leaders
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-market, EnterpriseStartup, SMB, Mid-market, Enterprise
Pricing plans
  • FreeFree
  • EnterpriseCustom pricing
  • FreeFree
  • Launch$39
  • EnterpriseCustom pricing
SSOYesEnterprise feature.—
TranscriptionYes—
AI summariesYes—
Voice-of-customer ingestionYes—
Granular access controlYesEnterprise feature.—
Research repositoryYes—
Qualitative taggingYes—
Semantic searchYesEnterprise feature.—
AI features—YesCore product: AI-generated OKRs, roadmaps, Jira/sprint summaries, risk detection, stakeholder updates
Public API—NoNo public developer API/docs found; only CSV/Sheets/Excel export
Mobile app—NoNo iOS/Android app found; web-based product only
Whiteboarding & diagramming—NoNot a design tool; no whiteboarding canvas offered
Product roadmapping—YesCentral feature: AI-generated roadmaps with capacity planning, multiple views, cost/ROI tracking
Prototyping—NoNo prototyping capability; outputs are text/roadmap artifacts
Design systems / component libraries—NoNo design-system tooling; product is focused on PM reporting
Real-time collaboration—PartialMultiple makers share/edit roadmaps and sync comments via Slack, but no confirmed live co-editing/cursors
Templates library—YesFree tier includes 3 custom templates; paid Launch tier adds unlimited custom templates plus public template access
Version history—NoNo version-history feature advertised
Integrations verified38+11+
Aggregate rating4.5 · 167 reviews4.9 · 42 reviews
Integrations
SlackMicrosoft TeamsZoomJiraAtlassianHubSpot Service Hub+9 more
JiraSlackAsanaClickUpGmailOutlook+5 more
Security & compliance
SOC 2GDPR
—
Pros
  • Centralizes many qualitative and voice-of-customer sources in one searchable workspace.
  • Strong transcription, tagging, semantic search, summaries, and insight-sharing workflows.
  • Useful across product, design, customer experience, support, sales, and marketing.
  • Enterprise plan adds redaction, granular access control, SSO, and support.
  • Two-way Jira/Slack sync keeps status updates current with minimal manual copy-pasting
  • Turns messy Jira sprint data into clear progress, risk, and recommendation summaries in one click
  • Customizable, shareable roadmap views make stakeholder alignment easier
  • Saves reported hours per week previously spent compiling manual status reports
Cons
  • A repository becomes hard to navigate without consistent tagging and project governance.
  • AI summaries and chat still need human verification for important decisions.
  • The product's rapid evolution can create workflow and UI change fatigue.
  • Free plan limits the workflow to one channel and one project.
  • Noticeable learning curve — reviewers describe it as cumbersome until you're familiar with the tool
  • Some users feel price is high relative to the number of makers/credits included at each tier
  • Feature gaps reported around deeper OKR health scoring and tighter linkage of reports to company-level goals
  • Value drops sharply for teams that don't use both Jira and Slack
Visit Dovetail ↗Visit Luna AI ↗