AudyenseSide-by-side record
Dialpad vs. Fathom
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Dialpad starts at $15 per seat, versus Fathom at $15.
Full comparison
Dialpadfrom $15 per month | Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users) | |
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| Audyense Score | 33AS*Low | 76AS*Strong |
| Positioning | Dialpad is an AI-powered customer communication platform designed for businesses to run contact centers and phone systems efficiently. | Free AI notetaker for Zoom, Teams, and Google Meet |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | SMB, Mid-market, Enterprise | Startup, SMB, Mid-market |
| Pricing plans |
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| Instant autonomous resolution | YesDocumented in the sourced profile. | — |
| Unlimited scale support | YesDocumented in the sourced profile. | — |
| Enterprise-grade trust | YesDocumented in the sourced profile. | — |
| Multiple integrations available | YesDocumented in the sourced profile. | — |
| Sharper insights | YesDocumented in the sourced profile. | — |
| AI-powered customer communications | YesDocumented in the sourced profile. | — |
| AI sales coaching | YesDocumented in the sourced profile. | — |
| Sales coaching | YesDocumented in the sourced profile. | — |
| E Meeting | YesDocumented in the sourced profile. | — |
| Ai Customer Service | YesDocumented in the sourced profile. | — |
| Integrations verified | 8+ | — |
| Aggregate rating | — · No reviews yet | 5.0 · 6.9k reviews |
| Integrations | SalesforceGoogle WorkspaceMakeLinkedInFacebookIntercom+2 more | ZoomMicrosoft TeamsGoogle MeetSlack |
| Security & compliance | — | SOC 2 Type IIGDPRHIPAA |
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| Visit Dialpad ↗ | Visit Fathom ↗ |