AudyenseSide-by-side record
Cresta vs. Fathom
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Fathom starts at $15 per seat, versus Cresta at $60.
Full comparison
Crestafrom $60 per month | Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users) | |
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| Audyense Score | 32AS*Low | 76AS*Strong |
| Positioning | Cresta is an AI-powered platform designed to improve customer service and sales teams. | Free AI notetaker for Zoom, Teams, and Google Meet |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Mid-market, Enterprise | Startup, SMB, Mid-market |
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| Real-time oversight and guidance | YesDocumented in the sourced profile. | — |
| AI and human agent platform | YesDocumented in the sourced profile. | — |
| Real-time agent performance assistance | YesDocumented in the sourced profile. | — |
| Conversation intelligence for insights | YesDocumented in the sourced profile. | — |
| Multilingual AI across customer journey | YesDocumented in the sourced profile. | — |
| Secure enterprise-scale AI platform | YesDocumented in the sourced profile. | — |
| Workflow automation | YesDocumented in the sourced profile. | — |
| Conversation intelligence | YesDocumented in the sourced profile. | — |
| Ai Sales Assistant | YesDocumented in the sourced profile. | — |
| Ai Data Insights | YesDocumented in the sourced profile. | — |
| Integrations verified | 4+ | — |
| Aggregate rating | — · No reviews yet | 5.0 · 6.9k reviews |
| Integrations | CloseLinkedInTwitterAPI | ZoomMicrosoft TeamsGoogle MeetSlack |
| Security & compliance | — | SOC 2 Type IIGDPRHIPAA |
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| Visit Cresta ↗ | Visit Fathom ↗ |