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Side-by-side record

ContactPigeon vs. Scratchpad

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Scratchpad starts at $1 per seat, versus ContactPigeon at $50. ContactPigeon carries the higher aggregate rating (5.0/5 vs 4.8/5). ContactPigeon lists more integrations (17+ vs 8+).

Full comparison

ContactPigeonfrom $50 per month
Scratchpadfrom $1 per month
Audyense Score79ASStrong70ASStrong
PositioningOmnichannel customer engagement platform built for e-commerce and retailScratchpad?
Free tierNoNo
DeploymentCloud / SaaSCloud / SaaS
Best fitSMB, Mid-marketSMB, Mid-market, Enterprise
Pricing plans
  • Starter$50
  • Growth$99
  • Starting plan$1
  • Higher tiersCustom pricing
A/B testingYesNative multi-variate split testing for email and campaigns—
AI featuresYesMenura AI: predictive analytics, churn detection, AI personalization—
Audience segmentationYesAdvanced segmentation with built-in CDP unifying behavioral & transactional data—
Campaign analyticsYesReal-time reporting dashboards—
Email marketingYesCore channel with unlimited sends on both paid tiers—
Landing pages & formsYesDrag-and-drop landing page builder plus pop-up/signup forms—
Marketing automationYesCore product category: automated, triggered omnichannel journeys—
Public APIYesDocumented public API for read/write access—
SMS marketingYesSMS, WhatsApp, and Viber all native channels—
Social media managementPartialCovers Facebook/Meta paid ads only, not organic post scheduling—
RevOps—YesDocumented in the sourced profile.
Sales Analytics—YesDocumented in the sourced profile.
Workflow automation—YesDocumented in the sourced profile.
Analytics and reporting—YesDocumented in the sourced profile.
CRM synchronization—YesDocumented in the sourced profile.
Data and audience management—YesDocumented in the sourced profile.
Integrations verified17+8+
Aggregate rating5.0 · 294 reviews4.8 · 1.5k reviews
Integrations
ShopifyBigCommerceWooCommerceMagento (Adobe Commerce)NopCommercePrestaShop+11 more
SalesforceOutreachSlackGmailOutlookMake+2 more
Security & compliance
GDPRISO 27001
SOC 2GDPR
Pros
  • Strong automation and workflow builder supporting complex, multi-channel journeys.
  • Genuinely omnichannel: email, push, pop-ups, SMS/Viber/WhatsApp, and Facebook Ads all native.
  • Customer support is a standout, with a named account and customer-success manager.
  • Solid analytics and reporting dashboards for campaign and customer-behavior insight.
  • Very easy to use and significantly faster than working directly in Salesforce, especially for updating many fields or records at once. Deep Salesforce integration with inline editing, tiles, and views that keep pipeline and notes in sync without complex report building. AI features such as call summaries, suggested field updates, and automated follow-ups save reps
  • Documented capability: RevOps
  • Documented capability: Sales Analytics
  • Names workflow connections including Salesforce, Outreach, Slack
Cons
  • UI/interface described by multiple reviewers as outdated.
  • Occasional performance lag, especially with segmentation and list updates.
  • Learning curve on advanced automation builder features for new users.
  • Minor friction points, like one-by-one image uploads with no drag-and-drop batch.
  • olidate those workflows into one AI-powered workspace. Is Scratchpad good for small businesses? Yes, Scratchpad can be a strong fit for small businesses that use Salesforce and want to improve data hygiene and sales productivity without heavy admin overhead. The free plan and lower-cost Solo tier allow individual reps and small teams to adopt the workspace quickly. However, very small organizations with a simple sales process or those not using Salesforce may find the value more limited. The greatest impact typically comes for SMB and mid-market teams with multiple sellers, defined sales stages, and a need to keep Salesforce data accurate for forecasting and reporting. Book a strategy call Ready to fill your pipeline? Choose a 30-minute time and we will map out exactly how SalesHive can book meetings for your team. Loading available meeting times The B2B sales agency that books qualified meetings for your team, cold calling and email outreach run end-to-end by US-based SDRs on our own AI platform. AI infrastructure Powered by OpenAI Enterprise security Security by ESOF Services B2B Sales Agency Sales Development Agency Lead Generation Cold Calling Email Outreach Appointment Setting
  • Pricing and usage limits should be checked against the exact plan
  • Fit is strongest for the stated SMB, Mid-market, Enterprise audience
  • Reported outcomes should be validated with the buyer's own data
Visit ContactPigeon ↗Visit Scratchpad ↗