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Side-by-side record

ContactPigeon vs. ON24

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ContactPigeon starts at $50 per seat, versus ON24 at $200. ContactPigeon carries the higher aggregate rating (5.0/5 vs 4.3/5). ContactPigeon lists more integrations (17+ vs 14+).

Full comparison

ContactPigeonfrom $50 per month
ON24from $200 per month
Audyense Score79ASStrong65ASFair
PositioningOmnichannel customer engagement platform built for e-commerce and retailON24?
Free tierNoNo
DeploymentCloud / SaaSCloud / SaaS
Best fitSMB, Mid-marketMid-market, Enterprise
Pricing plans
  • Starter$50
  • Growth$99
  • Starting plan$200
  • Higher tiersCustom pricing
A/B testingYesNative multi-variate split testing for email and campaigns—
AI featuresYesMenura AI: predictive analytics, churn detection, AI personalization—
Audience segmentationYesAdvanced segmentation with built-in CDP unifying behavioral & transactional data—
Campaign analyticsYesReal-time reporting dashboards—
Email marketingYesCore channel with unlimited sends on both paid tiers—
Landing pages & formsYesDrag-and-drop landing page builder plus pop-up/signup forms—
Marketing automationYesCore product category: automated, triggered omnichannel journeys—
Public APIYesDocumented public API for read/write access—
SMS marketingYesSMS, WhatsApp, and Viber all native channels—
Social media managementPartialCovers Facebook/Meta paid ads only, not organic post scheduling—
Virtual conferences and multi-session events—YesDocumented in the sourced profile.
ON24 Elite webinar console—YesDocumented in the sourced profile.
AI-powered ACE engine—YesDocumented in the sourced profile.
Engagement Hub content hubs—YesDocumented in the sourced profile.
ON24 Target personalized pages—YesDocumented in the sourced profile.
Advanced analytics and engagement scoring—YesDocumented in the sourced profile.
Segment personalization—YesDocumented in the sourced profile.
Automated nurtures—YesDocumented in the sourced profile.
Breakouts and small-group experiences—YesDocumented in the sourced profile.
Registration and event management—YesDocumented in the sourced profile.
Multi-language and translation capabilities—YesDocumented in the sourced profile.
Accessibility and compliance features—YesDocumented in the sourced profile.
Integrations verified17+14+
Aggregate rating5.0 · 294 reviews4.3 · 1.2k reviews
Integrations
ShopifyBigCommerceWooCommerceMagento (Adobe Commerce)NopCommercePrestaShop+11 more
SalesforceMicrosoft Dynamics 365HubSpotMarketoHubSpot Marketing HubOracle Eloqua+8 more
Security & compliance
GDPRISO 27001
SOC 2GDPRISO 27001
Pros
  • Strong automation and workflow builder supporting complex, multi-channel journeys.
  • Genuinely omnichannel: email, push, pop-ups, SMS/Viber/WhatsApp, and Facebook Ads all native.
  • Customer support is a standout, with a named account and customer-success manager.
  • Solid analytics and reporting dashboards for campaign and customer-behavior insight.
  • Documented capability: Virtual conferences and multi-session events
  • Documented capability: ON24 Elite webinar console
  • Names workflow connections including Salesforce, Microsoft Dynamics 365, HubSpot
Cons
  • UI/interface described by multiple reviewers as outdated.
  • Occasional performance lag, especially with segmentation and list updates.
  • Learning curve on advanced automation builder features for new users.
  • Minor friction points, like one-by-one image uploads with no drag-and-drop batch.
  • idered for broader event management or marketing event use cases. ON24 is typically chosen when enterprises prioritize advanced engagement features, deep analytics, strong MAP/CRM integrations and AI-driven content repurposing. Is ON24 good for small businesses? ON24 can technically support small businesses, but it is optimized for mid-market and enterprise organizations with mature marketing operations and sufficient budget. Its strengths, advanced analytics, deep integrations, AI-powered content, and support for complex webinar and virtual event programs, are most valuable when a team is running frequent campaigns and needs to connect engagement data directly to pipeline. For very small businesses that host occasional webinars and primarily need a simple, low-cost tool, solutions like Zoom Webinars, Demio or WebinarNinja are usually more economical and easier to adopt, while ON24 is better suited to organizations treating webinars and digital events as strategic demand-generation channels. Book a strategy call Ready to fill your pipeline? Choose a 30-minute time and we will map out exactly how SalesHive can book meetings for your team. Loading available meeting times The B2B sale
  • Pricing and usage limits should be checked against the exact plan
  • Fit is strongest for the stated Mid-market, Enterprise audience
  • Reported outcomes should be validated with the buyer's own data
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