Audyense·
Side-by-side record

ContactPigeon vs. New Breed

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

ContactPigeon starts at $50 per seat, versus New Breed at $200. ContactPigeon carries the higher aggregate rating (5.0/5 vs 4.7/5). ContactPigeon lists more integrations (17+ vs 7+).

Full comparison

ContactPigeonfrom $50 per month
New Breedfrom $200 per month
Audyense Score79ASStrong58AS*Fair
PositioningOmnichannel customer engagement platform built for e-commerce and retailNew Breed?
Free tierNoNo
DeploymentCloud / SaaSCloud / SaaS
Best fitSMB, Mid-marketSMB, Mid-market, Enterprise
Pricing plans
  • Starter$50
  • Growth$99
  • Starting plan$200
  • Higher tiersCustom pricing
A/B testingYesNative multi-variate split testing for email and campaigns
AI featuresYesMenura AI: predictive analytics, churn detection, AI personalization
Audience segmentationYesAdvanced segmentation with built-in CDP unifying behavioral & transactional data
Campaign analyticsYesReal-time reporting dashboards
Email marketingYesCore channel with unlimited sends on both paid tiers
Landing pages & formsYesDrag-and-drop landing page builder plus pop-up/signup forms
Marketing automationYesCore product category: automated, triggered omnichannel journeys
Public APIYesDocumented public API for read/write access
SMS marketingYesSMS, WhatsApp, and Viber all native channels
Social media managementPartialCovers Facebook/Meta paid ads only, not organic post scheduling
HubSpot CRM implementations and migrations - PlanYesDocumented in the sourced profile.
Revenue operations strategy and architecture - Align processesYesDocumented in the sourced profile.
Demand generation and ABM programs - Design and run inboundYesDocumented in the sourced profile.
AI services and data enablement - Assess AI readinessYesDocumented in the sourced profile.
Account-based marketingYesDocumented in the sourced profile.
Demand GenYesDocumented in the sourced profile.
Performance AgenciesYesDocumented in the sourced profile.
Workflow automationYesDocumented in the sourced profile.
Analytics and reportingYesDocumented in the sourced profile.
CRM synchronizationYesDocumented in the sourced profile.
Integrations verified17+7+
Aggregate rating5.0 · 294 reviews4.7 · 83 reviews
Integrations
ShopifyBigCommerceWooCommerceMagento (Adobe Commerce)NopCommercePrestaShop+11 more
SalesforceMicrosoft Dynamics 365HubSpotOutreachDriftMake+1 more
Security & compliance
GDPRISO 27001
Pros
  • Strong automation and workflow builder supporting complex, multi-channel journeys.
  • Genuinely omnichannel: email, push, pop-ups, SMS/Viber/WhatsApp, and Facebook Ads all native.
  • Customer support is a standout, with a named account and customer-success manager.
  • Solid analytics and reporting dashboards for campaign and customer-behavior insight.
  • Deep HubSpot expertise and technical skills across CRM, integrations and RevOps, including complex implementations and migrations. Highly collaborative, strategic partners who feel like an extension of the in-house marketing and RevOps team. Strong project management and communication with clear timelines, structured sprints, regular check-ins and proactive recommendations. High-quality web design and development work that modernizes sites and improves conversion rates. Flexible and responsive team that listens to feedback, adapts to changing requirements and provides hands-on training and enablement.
  • Documented capability: HubSpot CRM implementations and migrations - Plan
  • Documented capability: Revenue operations strategy and architecture - Align processes
  • Names workflow connections including Salesforce, Microsoft Dynamics 365, HubSpot
Cons
  • UI/interface described by multiple reviewers as outdated.
  • Occasional performance lag, especially with segmentation and list updates.
  • Learning curve on advanced automation builder features for new users.
  • Minor friction points, like one-by-one image uploads with no drag-and-drop batch.
  • Some clients have reported missed deadlines or slower-than-desired turnaround times on certain projects, especially during periods of team transition or heavy workload. A few reviewers felt that some early recommendations were too cookie-cutter and not fully tailored to the nuances of their specific business model or industry. Because New Breed is heavily focused on HubSpot, organizations standardized on other CRMs or looking for a broadly platform-agnostic agency may find the fit more limited.
  • Pricing and usage limits should be checked against the exact plan
  • Fit is strongest for the stated SMB, Mid-market, Enterprise audience
  • Reported outcomes should be validated with the buyer's own data
Visit ContactPigeon ↗Visit New Breed ↗