AudyenseSide-by-side record
ClickDesk vs. ScreenConnect
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
ClickDesk starts at $20 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.6/5).
Full comparison
ClickDeskfrom $20 per month | ScreenConnectfrom $27 per month | |
|---|---|---|
| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | Engage your website visitors and potential customers with ClickDesk—a reliable and efficient combo of Helpdesk, Voice, Live Chat, and Video solutions for your website. | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
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| Live chat features | YesDocumented in the independently researched profile. | — |
| Guaranteed 99.95% uptime | YesDocumented in the independently researched profile. | — |
| Helpdesk software | YesDocumented in the independently researched profile. | — |
| Intuitive web chat panel | YesDocumented in the independently researched profile. | — |
| Easily manage simultaneous conversations and tickets | YesDocumented in the independently researched profile. | — |
| Easy setup | YesDocumented in the independently researched profile. | — |
| Beautiful and customizable | YesDocumented in the independently researched profile. | — |
| Take chats on IM | YesDocumented in the independently researched profile. | — |
| For people on the go | YesDocumented in the independently researched profile. | — |
| ClickDesk video chat | YesDocumented in the independently researched profile. | — |
| Integrated helpdesk ticket management | YesDocumented in the independently researched profile. | — |
| Multiple departments | YesDocumented in the independently researched profile. | — |
| Unique subdomain | YesDocumented in the independently researched profile. | — |
| Ticket automation | YesDocumented in the independently researched profile. | — |
| Multiple agents | — | YesDocumented in the independently researched profile. |
| Remote Support | — | YesDocumented in the independently researched profile. |
| No interruptions | — | YesDocumented in the independently researched profile. |
| Secure information | — | YesDocumented in the independently researched profile. |
| Automated reconnection | — | YesDocumented in the independently researched profile. |
| Cross-platform compatibility | — | YesDocumented in the independently researched profile. |
| Browser extensions | — | YesDocumented in the independently researched profile. |
| Remote access | — | YesDocumented in the independently researched profile. |
| Unattended access | — | YesDocumented in the independently researched profile. |
| Simplified transfer of files | — | YesDocumented in the independently researched profile. |
| Roles & permissions | — | YesDocumented in the independently researched profile. |
| Shared toolbox | — | YesDocumented in the independently researched profile. |
| Remote meetings | — | YesDocumented in the independently researched profile. |
| Customization & branding | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 8.6 · No reviews yet | 9.0 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
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| Visit ClickDesk ↗ | Visit ScreenConnect ↗ |