AudyenseSide-by-side record
Channels vs. Fathom
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
Fathom starts at $15 per seat, versus Channels at $24.
Full comparison
Channelsfrom $24 per month | Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users) | |
|---|---|---|
| Audyense Score | 33AS*Low | 76AS*Strong |
| Positioning | Channels is a data-driven phone system designed to improve customer service for businesses. | Free AI notetaker for Zoom, Teams, and Google Meet |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market, Enterprise | Startup, SMB, Mid-market |
| Pricing plans |
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| Free calls from website | YesDocumented in the sourced profile. | — |
| Data-driven helpline | YesDocumented in the sourced profile. | — |
| Sales calls from any webpage | YesDocumented in the sourced profile. | — |
| Send and receive SMS | YesDocumented in the sourced profile. | — |
| International phone numbers | YesDocumented in the sourced profile. | — |
| Integrations with popular apps | YesDocumented in the sourced profile. | — |
| Workflow automation | YesDocumented in the sourced profile. | — |
| E Meeting | YesDocumented in the sourced profile. | — |
| Phone Dialers | YesDocumented in the sourced profile. | — |
| Call Routing Software | YesDocumented in the sourced profile. | — |
| Integrations verified | 9+ | — |
| Aggregate rating | — · No reviews yet | 5.0 · 6.9k reviews |
| Integrations | HubSpotPipedriveCloseMakeLinkedInFacebook+3 more | ZoomMicrosoft TeamsGoogle MeetSlack |
| Security & compliance | — | SOC 2 Type IIGDPRHIPAA |
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| Visit Channels ↗ | Visit Fathom ↗ |