Audyense·
Side-by-side record

Captiwate vs. Fathom

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Captiwate starts at Free per seat, versus Fathom at $15.

Full comparison

Captiwatefrom Free
Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score33AS*Low76AS*Strong
PositioningCaptiwate is a real-time sales engagement tool designed to convert website visitors into buyers faster.Free AI notetaker for Zoom, Teams, and Google Meet
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, EnterpriseStartup, SMB, Mid-market
Pricing plans
  • FreeFree
  • BasicCustom pricing
  • Business$29
  • EnterpriseFree
  • Team$15
Live video and chatYesDocumented in the sourced profile.
AI chat conversionYesDocumented in the sourced profile.
Visitor identification at high intentYesDocumented in the sourced profile.
Scheduling demos and conversationsYesDocumented in the sourced profile.
SDR leaderboard trackingYesDocumented in the sourced profile.
Integrations and security featuresYesDocumented in the sourced profile.
Data enrichmentYesDocumented in the sourced profile.
Audience targetingYesDocumented in the sourced profile.
Sales engagementYesDocumented in the sourced profile.
Marketing automationYesDocumented in the sourced profile.
Integrations verified6+
Aggregate rating · No reviews yet5.0 · 6.9k reviews
Integrations
SalesforceHubSpotSlackLinkedInIntercomAPI
ZoomMicrosoft TeamsGoogle MeetSlack
Security & compliance
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: Live video and chat
  • Documented capability: AI chat conversion
  • Profile names a concrete ICP: Captiwate is recommended for companies wanting to turn website visitors into sales calls quickly by engaging them via chat, video, or AI. It’s ideal f
  • Public profile names Salesforce, HubSpot, Slack as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Cons
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, SMBs, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visit Captiwate ↗Visit Fathom ↗