Audyense·
Side-by-side record

Broadly vs. Fathom

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Broadly at $59.

Full comparison

Broadlyfrom $59 per month
Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score32AS*Low76AS*Strong
PositioningBroadly is an AI-powered tool designed for local service businesses to improve online reputation and customer engagement.Free AI notetaker for Zoom, Teams, and Google Meet
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, EnterpriseStartup, SMB, Mid-market
Pricing plans
  • FreeFree
  • Basic$16
  • Growth$299
  • Premium$16
  • Team$15
AI web chat supportYesDocumented in the sourced profile.
Review management automationYesDocumented in the sourced profile.
Customer engagement via SMSYesDocumented in the sourced profile.
Local SEO ranking insightsYesDocumented in the sourced profile.
Unified messaging inboxYesDocumented in the sourced profile.
Social campaign creationYesDocumented in the sourced profile.
Workflow automationYesDocumented in the sourced profile.
Website ChatbotsYesDocumented in the sourced profile.
Content Creation ToolsYesDocumented in the sourced profile.
Ai Seo ToolsYesDocumented in the sourced profile.
Integrations verified5+
Aggregate rating · No reviews yet5.0 · 6.9k reviews
Integrations
LinkedInFacebookInstagramTwitterAPI
ZoomMicrosoft TeamsGoogle MeetSlack
Security & compliance
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: AI web chat support
  • Documented capability: Review management automation
  • Profile names a concrete ICP: Broadly is recommended for local service businesses looking to grow by improving their online reputation and staying connected with customers through
  • Public profile names LinkedIn, Facebook, Instagram as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Cons
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, SMBs, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visit Broadly ↗Visit Fathom ↗