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Auralis AI vs. Fathom

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Auralis AI at $19.

Full comparison

Auralis AIfrom $19 per month
Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score32AS*Low76AS*Strong
PositioningAuralis is an AI-powered assistant tool designed to automate customer support and streamline workflows for enterprises.Free AI notetaker for Zoom, Teams, and Google Meet
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitMid-market, EnterpriseStartup, SMB, Mid-market
Pricing plans
  • FreeFree
  • Basic$12
  • StarterFree
  • Professional$12
  • Team$15
Automate up to 75% processesYesDocumented in the sourced profile.—
Boost team productivity fivefoldYesDocumented in the sourced profile.—
Seamless integration with major platformsYesDocumented in the sourced profile.—
Enterprise-grade security and complianceYesDocumented in the sourced profile.—
AI-powered customer support solutionsYesDocumented in the sourced profile.—
Fast deployment with tailored AIYesDocumented in the sourced profile.—
Data enrichmentYesDocumented in the sourced profile.—
Workflow automationYesDocumented in the sourced profile.—
Customer Support BotsYesDocumented in the sourced profile.—
Enterprise Conversational Ai PlatformsYesDocumented in the sourced profile.—
Integrations verified5+—
Aggregate rating— · No reviews yet5.0 · 6.9k reviews
Integrations
HubSpotLinkedInIntercomZendeskAPI
ZoomMicrosoft TeamsGoogle MeetSlack
Security & compliance—
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: Automate up to 75% processes
  • Documented capability: Boost team productivity fivefold
  • Profile names a concrete ICP: Auralis is recommended for businesses that want to automate customer support and boost team productivity quickly and securely. It’s ideal for companie
  • Public profile names HubSpot, LinkedIn, Intercom as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Cons
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visit Auralis AI ↗Visit Fathom ↗

Editorial read of this comparison

The table summarizes structured facts; this section explains what the differences mean for a real buying decision.

Where each tool fits, and where it may not

Auralis AI

Auralis is an AI-powered assistant tool designed to automate customer support and streamline workflows for enterprises. It fits in the category of intelligent support automation, helping businesses improve efficiency and reduce costs. The tool can automate up to 75% of processes, enabling teams to be up to 5x more productive while enhancing customer and employee satisfaction. It's ideal for customer support, ITSM, ERP, field, and eCommerce support scenarios, delivering faster ticket resolutions and easier issue handling. Users start seeing benefits in just days, not months, thanks to quick implementation and ongoing optimization managed by Auralis. Auralis integrates seamlessly with over 500+ platforms like Zendesk, Freshdesk, and Shopify, fitting firmly into your GTM technology stack to boost CRM and support tools. However, it is not meant to replace human agents entirely but rather to assist and optimize their workflows. It’s a practical choice for businesses needing reliable, enterprise-grade AI support without lengthy setup. ▶ Video Review Coming Soon We're working on creating a detailed video review for Auralis AI .

A particularly good fit for: is recommended for businesses that want to automate customer support and boost team productivity quickly and securely. It’s ideal for companies needing reliable Mid-market, Enterprise teams with a defined revenue workflow customer support bots

May be a poor fit if: Teams looking for a single-purpose tool outside its documented go-to-market focus Teams that need unlimited usage without plan or credit limits

Fathom

Fathom is an AI meeting notetaker that records, transcribes, and summarizes calls across Zoom, Google Meet, and Microsoft Teams, with searchable call history, AI-generated action items, and coaching scorecards on higher tiers.

A particularly good fit for: Individuals and teams wanting a strong free-forever meeting notetaker

May be a poor fit if: Teams needing deep sales conversation analytics beyond notetaking

Pricing and plan structure

Auralis AI: Published starting price $19 per month

  • FreeFree
  • Basic$12 per month
  • StarterFree
  • Professional$12 per month

Fathom: Published starting price $15 per user/month, billed annually (Team plan, 2+ users)

  • Team$15 per user/month

Capabilities worth validating

  • Auralis AI: Automate up to 75% processes, Boost team productivity fivefold, Seamless integration with major platforms, Enterprise-grade security and compliance, AI-powered customer support solutions Integrations include HubSpot, LinkedIn, Intercom, Zendesk.
  • Fathom: the record has no feature-level evidence yet; verify the workflow directly. Integrations include Zoom, Microsoft Teams, Google Meet, Slack.

Questions to answer before switching

  • Does Auralis AI's selected plan include the features and limits we need?
  • Does Fathom's selected plan include the features and limits we need?
  • Does the exact integration path for HubSpot, LinkedIn, Intercom support the sync direction, permissions, and volume we need?
  • Is a hosted-only deployment acceptable for the team and customers who will use this system?

How to evaluate this shortlist

A useful comparison turns the differences between Sales & CRM tools into a concrete test. Use these steps to avoid choosing from a feature table or the lowest headline price alone.

  1. Start with a representative Sales & CRM workflow, not a feature checklist. Define who will use it, what data goes in, and what outcome the team needs.
  2. Test the complete path through HubSpot, LinkedIn, Intercom: permissions, sync direction, failure handling, and volume limits often matter more than the integration name.
  3. Compare the cost of the real scenario, including users, usage, storage, support, and contract requirements. The entry price alone does not measure adoption cost.
  4. Before switching, list the evidence gaps, request a demo of the critical workflow, and confirm security, data residency, export, and support with each vendor.

Some signals in these records are still incomplete. Treat that as a prompt to validate the workflow directly, not as a claim that a feature does not exist.

Research basis

Last checked: 2026-08-25. Pricing, integrations, feature support, and review signals can change, so treat this as a research snapshot and verify the final decision with the vendor.

Sources consulted: Auralis AI product site, ColdIQ profile, Vendor website; Fathom product site, G2, Capterra