Audyense·
Side-by-side record

Airship vs. Fathom

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Fathom starts at $15 per seat, versus Airship at $19.

Full comparison

Airshipfrom $19 per month
Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score33AS*Low76AS*Strong
PositioningAirship is a multichannel marketing hub designed to create personalized customer experiences across mobile, web, email, SMS, and wallet platforms.Free AI notetaker for Zoom, Teams, and Google Meet
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitSMB, Mid-market, EnterpriseStartup, SMB, Mid-market
Pricing plans
  • FreeFree
  • BasicCustom pricing
  • StarterFree
  • GrowthCustom pricing
  • Team$15
Personalized cross-channel customer experiencesYesDocumented in the sourced profile.
AI-powered campaign optimizationYesDocumented in the sourced profile.
Real-time zero- and first-party dataYesDocumented in the sourced profile.
Drag-and-drop customizable campaignsYesDocumented in the sourced profile.
Unified customer journey orchestrationYesDocumented in the sourced profile.
Mobile wallet integrationYesDocumented in the sourced profile.
Retention & Loyalty ToolsYesDocumented in the sourced profile.
Customer Retention SoftwareYesDocumented in the sourced profile.
Channel Marketing SoftwareYesDocumented in the sourced profile.
Customer Profiling ToolsYesDocumented in the sourced profile.
Integrations verified6+
Aggregate rating · No reviews yet5.0 · 6.9k reviews
Integrations
SalesforceLinkedInFacebookInstagramTwitterAPI
ZoomMicrosoft TeamsGoogle MeetSlack
Security & compliance
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: Personalized cross-channel customer experiences
  • Documented capability: AI-powered campaign optimization
  • Profile names a concrete ICP: Airship is perfect for marketers and brands like Alaska Airlines and Ulta Beauty who want to deliver personalized messages and create seamless cross-c
  • Public profile names Salesforce, LinkedIn, Facebook as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Cons
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated SMBs, Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visit Airship ↗Visit Fathom ↗