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Aidbase vs. Starnus

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

Aidbase starts at $9 per seat, versus Starnus at $50.

Full comparison

Aidbasefrom $9 per month
Starnusfrom $50 EUR per month (Pro)
Audyense Score29AS*Low44AS*Low
PositioningAidbase Aidbase is an AI-powered customer support platform for SaaS startups and online businesses that combines chatbots knowledge bases ticketing and shared inboxes.AI SDR platform that runs outbound prospecting, enrichment, outreach, and follow-ups on autopilot.
Free tierNoNo
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, EnterpriseStartup, SMB, Mid-market
Pricing plans
  • FreeFree
  • BasicFree
  • BusinessCustom pricing
  • Enterprise$9
  • Pro$50
  • Pro+$125
  • Ultra$250
  • Managed Service$900
AI chatbot trained on website files and custom knowledgeYesDocumented in the sourced profile.—
Unified inbox for tickets and support emailsYesDocumented in the sourced profile.—
Custom ticket forms with configurable support fieldsYesDocumented in the sourced profile.—
Knowledge base with searchable FAQs and articlesYesDocumented in the sourced profile.—
Knowledge gap detection with retraining correctionsYesDocumented in the sourced profile.—
Embeddable widgets via CDN npm and React libraryYesDocumented in the sourced profile.—
Webhooks APIs and third-party integrationsYesDocumented in the sourced profile.—
Team collaboration with personas members and shared workflows AidbaseYesDocumented in the sourced profile.—
Sales Cold emailYesDocumented in the sourced profile.—
Analytics & Infra TrackingYesDocumented in the sourced profile.—
Integrations verified8+—
Aggregate rating— · No reviews yet5.0 · 2 reviews
Integrations
SlackZapierMakeLinkedInZendeskNotion+2 more
SmartleadUnipileHubSpotPerplexity
Security & compliance——
Pros
  • Documented capability: AI chatbot trained on website files and custom knowledge
  • Documented capability: Unified inbox for tickets and support emails
  • Explicit audience guidance: Aidbase is for founders, support leads, and customer success teams at bootstrapped startups, agencies, and growing SaaS companies needing AI chat and
  • Names workflow connections including Slack, Zapier, Make
  • Fast automated ICP and prospect-list generation
  • Combines email and LinkedIn outreach in one flow
  • Cheaper than enterprise AI-SDR alternatives
Cons
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, SMBs, Enterprise audience
  • Named integrations should be checked against the exact plan
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • No independent review-platform rating found to verify real-world satisfaction
  • Credit-based limits on leads/messages per tier
Visit Aidbase ↗Visit Starnus ↗