AudyenseSide-by-side record
8×8 Call Center vs. ScreenConnect
Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.
The short version
8×8 Call Center starts at $8 per seat, versus ScreenConnect at $27. ScreenConnect carries the higher aggregate rating (9.0/5 vs 8.5/5).
Full comparison
8×8 Call Centerfrom $8 per month | ScreenConnectfrom $27 per month | |
|---|---|---|
| Audyense Score | 29AS*Low | 29AS*Low |
| Positioning | 8×8 Call Center is a powerful communications platform based on the cloud, 8×8 Call Center has been the solution of choice for more than 40,000 business organizations in b | ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. |
| Free tier | Yes | Yes |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| Best fit | Startup, SMB, Mid-market | Startup, SMB, Mid-market |
| Pricing plans |
|
|
| PHONE SYSTEM | YesDocumented in the independently researched profile. | — |
| Auto Attendant | YesDocumented in the independently researched profile. | — |
| Extension Dialing | YesDocumented in the independently researched profile. | — |
| Hosted PBX | YesDocumented in the independently researched profile. | — |
| Music on Hold | YesDocumented in the independently researched profile. | — |
| Ring Groups | YesDocumented in the independently researched profile. | — |
| Directory Assistance | YesDocumented in the independently researched profile. | — |
| Number Porting | YesDocumented in the independently researched profile. | — |
| COLLABORATION FEATURES | YesDocumented in the independently researched profile. | — |
| Instant messaging | YesDocumented in the independently researched profile. | — |
| Presence | YesDocumented in the independently researched profile. | — |
| Conference Bridge | YesDocumented in the independently researched profile. | — |
| Call recording | YesDocumented in the independently researched profile. | — |
| Online Meetings | YesDocumented in the independently researched profile. | — |
| Multiple agents | — | YesDocumented in the independently researched profile. |
| Remote Support | — | YesDocumented in the independently researched profile. |
| No interruptions | — | YesDocumented in the independently researched profile. |
| Secure information | — | YesDocumented in the independently researched profile. |
| Automated reconnection | — | YesDocumented in the independently researched profile. |
| Cross-platform compatibility | — | YesDocumented in the independently researched profile. |
| Browser extensions | — | YesDocumented in the independently researched profile. |
| Remote access | — | YesDocumented in the independently researched profile. |
| Unattended access | — | YesDocumented in the independently researched profile. |
| Simplified transfer of files | — | YesDocumented in the independently researched profile. |
| Roles & permissions | — | YesDocumented in the independently researched profile. |
| Shared toolbox | — | YesDocumented in the independently researched profile. |
| Remote meetings | — | YesDocumented in the independently researched profile. |
| Customization & branding | — | YesDocumented in the independently researched profile. |
| Integrations verified | — | — |
| Aggregate rating | 8.5 · No reviews yet | 9.0 · No reviews yet |
| Integrations | — | — |
| Security & compliance | — | — |
| Pros |
|
|
| Cons |
|
|
| Visit 8×8 Call Center ↗ | Visit ScreenConnect ↗ |