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360 SMS App vs. Fathom

Built from each tool’s researched, reviewed record. Figures are checked against public pricing pages at research time — always confirm current pricing with the vendor before buying.

The short version

360 SMS App starts at $15 per seat, versus Fathom at $15.

Full comparison

360 SMS Appfrom $15 per month
Fathomfrom $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score33AS*Low76AS*Strong
Positioning360 SMS is a Salesforce-native messaging tool designed to send SMS and multimedia messages directly within Salesforce.Free AI notetaker for Zoom, Teams, and Google Meet
Free tierYesYes
DeploymentCloud / SaaSCloud / SaaS
Best fitStartup, SMB, Mid-marketStartup, SMB, Mid-market
Pricing plans
  • FreeFree
  • Basic$12
  • StarterFree
  • Professional$12
  • Team$15
Salesforce-native messagingYesDocumented in the researched product profile.—
Sms AutomationYesDocumented in the researched product profile.—
Message templatesYesDocumented in the researched product profile.—
AI messagingYesDocumented in the researched product profile.—
Multimedia messagingYesDocumented in the researched product profile.—
Bulk textingYesDocumented in the researched product profile.—
Integrations verified7+—
Aggregate rating— · No reviews yet5.0 · 6.9k reviews
Integrations
SalesforceCloseLinkedInFacebookInstagramTwitter+1 more
ZoomMicrosoft TeamsGoogle MeetSlack
Security & compliance—
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: Automated texting with workflows
  • Documented capability: Batch texting via reports
  • Profile names a concrete ICP: 360 SMS is recommended for Salesforce users who want an easy-to-use, powerful messaging app to connect with customers, prospects, and partners through
  • Public profile names Salesforce, Close, LinkedIn as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Cons
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, SMBs, Mid-market audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visit 360 SMS App ↗Visit Fathom ↗