AudyenseZoom Phone
Marketing · www.zoom.com/
Resumen
Zoom Phone? Zoom Phone is an AI-powered cloud business phone system from Zoom that provides VoIP calling, SMS/MMS, and PBX capabilities. It runs on the same platform as Zoom Meetings and Team Chat, so users can make and receive business calls on desktop, mobile, and desk phones, route calls with auto attendants and queues, record and transcribe voicemails, and seamlessly escalate calls into Zoom video meetings as needed. How much does Zoom Phone cost? Zoom Phone pricing in the US and Canada starts at $10 per user per month for the US & Canada Metered plan, which offers metered outbound calling and free inbound calling. The US & Canada Unlimited plan is $15 per user per month and includes unlimited domestic calling, while the Global Select plan starts at $20 per user per month for unlimited domestic calling in one of 40+ supported countries. Bundled Pro Plus and Business Plus plans combine Zoom Phone with Zoom Workplace licenses at higher per-user pricing. Enterprise and multinational deployments typically require contacting Zoom sales for a custom quote. What are the main features of Zoom Phone? Core Zoom Phone features include inbound and outbound VoIP calling, local numbers in many countries, auto attendants and IVR, call queues and ring groups, call forwarding and transfer, voicemail with transcription, call recording and monitoring, team SMS/MMS, E911 and emergency calling support, number porting, and centralized administration. It also includes AI Companion capabilities like call summaries and voicemail task extraction, and integrates tightly with Zoom Meetings, Team Chat, Zoom Contact Center, and other Zoom Workplace components. Who are Zoom Phone's main competitors? Zoom Phone's primary competitors in the cloud business phone and UCaaS market include RingCentral
El problema que resuelve Zoom Phone
Marketing and growth teams need to turn fragmented buyer signals, manual processes, and disconnected systems into a repeatable go-to-market workflow. Zoom Phone is relevant because the independently researched profile documents zoom phone? Buyers should validate its current pricing, integrations, data coverage, and operating fit before committing.
Ideal para
- SMB · Mid-market · Enterprise December 2025
- Dialers & VOIP
- Marketing, growth, or demand-generation teams
No encaja si
- Teams seeking a workflow outside the product's documented category
- Teams requiring a permanent free tier
- Organizations that cannot validate data coverage, implementation effort, or vendor claims
Por qué está listada
- Adds a distinct marketing or growth workflow to the directory
- Independent profile includes pricing, capabilities, integrations, and tradeoffs
- Names connections such as Salesforce, HubSpot, HubSpot Marketing Hub
Precios
Starting plan
$1 per monthPublic profile shows a starting price of 1 USD; confirm billing period and included limits.
- Cloud PBX and VoIP calling
- Auto attendants and IVR
- Call queues and ring groups
- Global reach and BYOC
- Voicemail with transcription
- Call recording and monitoring
- AI Companion for calls
- Team SMS/MMS
Higher tiers
Custom pricingHigher tiers, usage limits, and enterprise terms should be confirmed with the vendor.
- Call queues and ring groups
- Global reach and BYOC
- Voicemail with transcription
- Call recording and monitoring
- AI Companion for calls
- Team SMS/MMS
- Zoom Workplace integration
- Call analytics and reporting
Funciones
Integraciones
Pros y contras
Pros
- High-quality, reliable call audio across desktop, mobile, and desk phones. Very easy for end users to learn and for admins to deploy compared with legacy PBXs. Seamless integration with Zoom Meetings, Team Chat, and the broader Zoom Workplace platform. Competitive per-user
- Documented capability: Cloud PBX and VoIP calling
- Documented capability: Auto attendants and IVR
- Names workflow connections including Salesforce, HubSpot, HubSpot Marketing Hub
Contras
- olidate voice, video, chat, and AI features on the Zoom platform, replace legacy PBXs, and support remote or hybrid workers with a cloud-based phone system. SMB Mid-market Enterprise IT Directors System Administrators Operations Managers Contact Center Leaders Sales and Support Managers Probably not for Businesses that require highly specialized, standalone contact center functionality or very deep third-party integrations beyond Zoom’s ecosystem, or organizations that must keep telephony entirely on-premises. Compare your options How Zoom Phone compares Within the cloud PBX and VoIP market, Zoom Phone competes directly with established UCaaS providers such as RingCentral, 8x8, Dialpad, Nextiva, and Microsoft Teams Phone. Compared with these competitors, Zoom Phone often stands out on price-to-feature ratio, especially for organizations that already use Zoom for meetings and collaboration. The tight integration with Zoom Workplace and AI Companion means users can place calls, escalate to video, chat, and collaborate in documents without switching tools, which can simplify user training and reduce IT overhead. Where some rivals like RingCentral or 8x8 currently lead is in the breadt
- Pricing and usage limits should be checked against the exact plan
- Fit is strongest for the stated SMB, Mid-market, Enterprise audience
- Reported outcomes should be validated with the buyer's own data
Qué muestra el registro
Independent SalesHive research describes zoom phone?
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