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SuperOffice CRM

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Ventas y CRM · www.superoffice.com

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Resumen

SuperOffice CRM is a Norway-based CRM platform that unifies sales, marketing, and customer service tools for B2B teams, with AI features built into every pricing tier. Founded in 1990 and headquartered in Oslo, it primarily serves small and midsize businesses across Europe/the Nordics, with deep Microsoft Outlook/365 integration and a large marketplace of third-party app integrations.

El problema que resuelve SuperOffice CRM

Small and midsize B2B teams — especially ones embedded in Microsoft Outlook and Microsoft 365 — often need a CRM reps can learn in a few hours rather than weeks, without giving up unified sales, marketing, and service tools. SuperOffice solves this with an easy-to-use interface, deep Outlook/365 integration, and AI built into every tier, though teams that need sophisticated out-of-the-box reporting or a fully native phone dialer typically end up leaning on third-party apps from its App Store instead.

Contexto para decidir

Usa estos puntos para comprobar si el producto encaja con tu operación, no solo con la lista de funciones.

  • Precio de entrada publicado: $45 per user/month. Confirma límites de usuarios, uso y funciones por plan.
  • Despliegue: cloud, on_premise. Comprueba requisitos de seguridad, residencia de datos y acceso para todos los equipos que lo utilizarán.
  • Integraciones verificadas: Microsoft Outlook, Microsoft 365, Microsoft Teams, SharePoint, Gmail, Mailchimp. Valida el sentido de sincronización y los límites del plan elegido.
  • La ficha se comprobó por última vez el 31/7/2026; los precios y las funciones pueden cambiar.

Cómo evaluar SuperOffice CRM

Una ficha ayuda a crear una lista corta; una prueba con el flujo real del equipo decide si la herramienta encaja. Usa esta lectura junto con los datos estructurados y confirma cualquier cambio con el proveedor.

Encaje de flujo

El registro la considera especialmente adecuada para Small and midsize B2B teams (roughly 11–200+ employees) in Europe/Nordics wanting a CRM reps can learn in hours, not weeks, Organizations heavily embedded in Microsoft Outlook/365 that want native calendar and email integration, Teams wanting sales, marketing, and service unified in one platform with AI included in every tier. Comprueba que ese contexto coincide con el volumen, los roles y los procesos que debe soportar tu equipo.

Preguntas del piloto

  • ¿Puede SuperOffice CRM completar el flujo crítico sin trabajo manual fuera de la herramienta?
  • ¿Las conexiones registradas (Microsoft Outlook, Microsoft 365, Microsoft Teams, SharePoint) cubren el sentido de sincronización, los permisos y el volumen que necesitamos?
  • ¿Qué límites de usuarios, uso, almacenamiento, soporte o seguridad aparecen después del precio inicial?

Evidencia y vigencia

Esta ficha se comprobó el 31/7/2026. La fecha indica cuándo se revisó el registro, no una garantía de que el proveedor no haya cambiado sus condiciones después.

Ideal para

  • Small and midsize B2B teams (roughly 11–200+ employees) in Europe/Nordics wanting a CRM reps can learn in hours, not weeks
  • Organizations heavily embedded in Microsoft Outlook/365 that want native calendar and email integration
  • Teams wanting sales, marketing, and service unified in one platform with AI included in every tier

No encaja si

  • Organizations needing sophisticated, highly customizable reporting and analytics out of the box
  • Teams wanting a fully native built-in phone dialer rather than relying on third-party App Store CTI integrations

Por qué está listada

  • Deep native Microsoft Outlook/365 integration and AI in every tier, verified against the live pricing page.
  • One of the highest-rated CRMs in the Nordics on G2, with a track record of fast onboarding for new reps.

Precios

Starter

$45 per user/month

Entry tier (max 5 users) for small teams needing core contact, deal, and service management.

  • Contact and company management
  • Deal and sales activity tracking
  • Customer service tools
  • Email, calendar, and document integration
  • GDPR and consent tools
  • AI writing assistance, image generation, and text enhancement

Core

$65 per user/month

Adds project management, sales pipeline tracking, and workflow automation for growing teams.

  • Project planning and management
  • Sales pipeline management
  • Service request handling
  • Automations, workflows, and AI
  • Customized dashboards and mobile CRM
  • AI request summaries, sentiment analysis, and translation

Growth

$95 per user/month

Most popular tier, adding sales workflow automation, email campaigns, and custom reporting.

  • Sales workflow automation
  • Track sales targets and goals
  • Advanced customer service
  • Email campaigns and lead capture
  • Custom dashboards and reporting
  • AI workspace assistance and AI-powered forms

Plus

$130 per user/month

Adds marketing project management, unlimited forecasting, and BI data mirroring for larger teams.

  • Marketing project management
  • Unlimited sales targets and forecasting
  • Data mirroring for BI
  • Automated customer journey workflows
  • Contract management

Super

$160 per user/month

Top tier for large organizations wanting AI-driven insights and enterprise-level integrations across every team.

  • Automation and personalization across all teams
  • AI-predicted sales insights
  • AI-driven customer support optimization
  • Enterprise-level integrations
  • AI agent orchestration (coming soon)

Funciones

AI featuresAI (writing assistance, summaries, sentiment analysis, AI-predicted sales insights) is included in every pricing tier, expanding at higher tiers.
Custom objectsDocumented user-defined fields and extra fields/objects across contact, person, project, sale, appointment, and document entities, exposed via the API.
Email & calendar syncNative Outlook, Microsoft 365, and calendar/document integration; reviewers call the Office integration excellent.
Lead scoringLead capture/qualification exists but G2 category score (7.0–7.4) trails competitors in this area.
Mobile appDedicated SuperOffice Mobile app provides full CRM access, business-card scanning, and offline record access.
Native callingA click-to-call browser extension exists, but full CTI/telephony is delivered mainly through third-party App Store apps rather than a built-in native dialer.
Public APIREST and SOAP APIs with OpenAPI/WSDL definitions and official SDKs, documented at docs.superoffice.com.
Reporting & dashboardsCustomizable dashboards and standard reports ship in Core+ tiers, though reviewers describe default reports as basic.
Sales forecastingPipeline forecast tiles and standard forecasting reports; unlimited forecasting and AI-predicted sales insights unlock in Plus/Super.
Workflow automationNo-code automated workflows and if-this-then-that ticketing logic, expanding to automated customer-journey workflows at higher tiers.

Integraciones

Microsoft OutlookMicrosoft 365Microsoft TeamsSharePointGmailMailchimpSlackZapierMicrosoft Business Central (via Syncify)Syncify Integration CloudKrispCallVoiplyCloudCTISmartCall Phone IntegrationBeezy365 Phone Integration

Seguridad y cumplimiento

SOC 2 Type IIISO 27001GDPR

Pros y contras

Pros

  • Fast onboarding — reviewers say new users can get productive with core CRM functions within a few hours
  • Deep, well-regarded Microsoft Outlook and Microsoft 365 integration for email and calendar
  • Highly rated customer support (G2 Quality of Support score of 8.7) and #1-ranked CRM in the Nordics on G2 for satisfaction
  • Screens, processes, and custom fields can be adapted to specific business needs without a developer

Contras

  • Standard out-of-the-box reports are described by reviewers as "very basic," often requiring third-party BI tools
  • Some users report inconsistent email/mail synchronization and occasional bugginess or slowness
  • Advanced data filtering ("find and select") has limitations that frustrate power users
  • AI text generation and lead scoring trail competitors per G2 category scores (5.9 and 7.0/7.4 respectively)

Qué muestra el registro

4.4/5
131 reviews agregadasÚltima comprobación 2026-07-31
G2 ↗Capterra ↗

Reviewers consistently praise how fast new users get productive thanks to deep Outlook/365 integration and a #1 Nordic CRM satisfaction ranking on G2. The most repeated complaint is that out-of-the-box reporting is basic and often needs a third-party BI tool to go deeper.

Resumen y puntuación agregados de plataformas públicas de reseñas. Enlazamos a las reseñas originales en lugar de reproducirlas — lee la fuente antes de decidir.

Reseñas de usuarios

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