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LeadSquared Sales CRM

Ventas y CRM · www.leadsquared.com/products/sales/sales-crm/

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Resumen

LeadSquared is an AI-powered CRM and marketing automation platform built for high-velocity sales, marketing, service, and field teams. It captures leads across channels, scores and routes them automatically, and guides reps through the pipeline with built-in email, calling, and WhatsApp engagement plus workflow automation. The platform is used by more than 1,600 organizations across financial services, healthcare, education, and other regulated industries that need compliance-ready lead and customer lifecycle management.

El problema que resuelve LeadSquared Sales CRM

Sales teams pulling in high volumes of leads from ads, forms, and calls often end up manually distributing and tracking them across siloed tools, which slows follow-up and loses deals. LeadSquared solves that by combining lead capture, AI-based scoring and routing, marketing automation, and native calling/WhatsApp messaging in one CRM, though buyers should budget for a multi-month implementation and support that reviewers describe as inconsistent.

Contexto para decidir

Usa estos puntos para comprobar si el producto encaja con tu operación, no solo con la lista de funciones.

  • Precio de entrada publicado: $26 per user / month. Confirma límites de usuarios, uso y funciones por plan.
  • Despliegue: cloud. Comprueba requisitos de seguridad, residencia de datos y acceso para todos los equipos que lo utilizarán.
  • Integraciones verificadas: Zapier, Gmail, Microsoft Outlook, Slack, Shopify, Zendesk. Valida el sentido de sincronización y los límites del plan elegido.
  • La ficha se comprobó por última vez el 1/8/2026; los precios y las funciones pueden cambiar.

Cómo evaluar LeadSquared Sales CRM

Una ficha ayuda a crear una lista corta; una prueba con el flujo real del equipo decide si la herramienta encaja. Usa esta lectura junto con los datos estructurados y confirma cualquier cambio con el proveedor.

Encaje de flujo

El registro la considera especialmente adecuada para Mid-market and enterprise sales teams handling high volumes of leads across many acquisition channels, Regulated, high-touch verticals (financial services, healthcare, education) that need compliance-ready CRM plus marketing automation, Teams that want native calling, WhatsApp, and SMS engagement layered on top of CRM workflows without stitching together separate tools. Comprueba que ese contexto coincide con el volumen, los roles y los procesos que debe soportar tu equipo.

Preguntas del piloto

  • ¿Puede LeadSquared Sales CRM completar el flujo crítico sin trabajo manual fuera de la herramienta?
  • ¿Las conexiones registradas (Zapier, Gmail, Microsoft Outlook, Slack) cubren el sentido de sincronización, los permisos y el volumen que necesitamos?
  • ¿Qué límites de usuarios, uso, almacenamiento, soporte o seguridad aparecen después del precio inicial?

Evidencia y vigencia

Esta ficha se comprobó el 1/8/2026. La fecha indica cuándo se revisó el registro, no una garantía de que el proveedor no haya cambiado sus condiciones después.

Ideal para

  • Mid-market and enterprise sales teams handling high volumes of leads across many acquisition channels
  • Regulated, high-touch verticals (financial services, healthcare, education) that need compliance-ready CRM plus marketing automation
  • Teams that want native calling, WhatsApp, and SMS engagement layered on top of CRM workflows without stitching together separate tools

No encaja si

  • Small teams that want a fast, low-friction setup — implementation has been reported to take 3-6 months
  • Budget-conscious startups that just need a lightweight CRM without marketing-automation overhead

Por qué está listada

  • Combines CRM, marketing automation, and mobile field-sales tooling in one platform used by 1,600+ organizations
  • Deep integration marketplace (160+ apps) spanning telephony, messaging, and marketing stacks
  • Enterprise-oriented compliance posture (ISO 27001:2022, SOC 2 Type II, GDPR, HIPAA-ready) for regulated industries

Precios

Sales Pro

$26 per user / month

Essential CRM tools for streamlined lead and sales management, billed annually.

  • Lead quality & engagement scoring
  • Basic and advanced lead distribution
  • Unlimited contacts
  • Activity management with reports
  • Gmail/Outlook email integration
  • 50,000 email sends per month

Sales Super

$52 per user / month

Comprehensive suite for advanced sales optimization with deeper automation and mobile tools, billed annually.

  • Everything in Sales Pro
  • Advanced (unlimited) workflow automation
  • Offline mode, geo-fencing & territory management on mobile
  • 100,000 email sends per month
  • Audit logs and batch jobs
  • Developer/API (LAPPS) access

Ultimate / Custom

Custom pricing

Tailored plan for large enterprises needing extensive customization, scalability, and dedicated support.

  • Custom integrations and workflows
  • Dedicated account management
  • Enterprise-grade SLAs
  • Advanced security and compliance controls

Funciones

AI featuresAI lead scoring, voice AI, and conversational bots
Custom objectsCustom objects, fields, and calculated views
Email & calendar syncTwo-way Gmail/Outlook sync on all tiers
Lead scoringBuilt-in lead quality & engagement scoring
Mobile appNative app with offline mode, geo-fencing
Native callingClick-to-call/logging needs telephony connector
Public APIREST APIs (LAPPS) on higher tiers
Reporting & dashboardsBuild-your-own-report dashboards per tier
Sales forecastingDedicated forecasting from historical pipeline data
Workflow automationBasic and advanced workflow automation by tier

Integraciones

ZapierGmailMicrosoft OutlookSlackShopifyZendeskGoogle FormsMailchimpLinkedIn AdsGoogle AdsWhatsApp BusinessAcuity SchedulingAmeyoMyOperator99acres

Seguridad y cumplimiento

ISO 27001:2022SOC 2 Type IIGDPRHIPAA

Pros y contras

Pros

  • Strong lead tracking, distribution, and lifecycle management
  • Deep customization of workflows, fields, and reporting
  • Wide integration ecosystem across telephony, messaging, and marketing tools
  • Comprehensive build-your-own-report dashboards

Contras

  • Implementation and onboarding can run 3-6 months with reported missed deadlines
  • Post-sale customer support responsiveness is inconsistent across reviews
  • UI is described as dated with occasional lag and buggy search
  • Cost scales up quickly on higher tiers relative to smaller teams' needs

Qué muestra el registro

4.5/5
568 reviews agregadasÚltima comprobación 2026-08-01

Reviewers on G2 (4.5/5, 568 reviews) and Capterra (4.3/5, 167 reviews) rate LeadSquared highly for lead management, workflow automation, and its integration ecosystem, while consistently flagging slow, sometimes months-long implementation, inconsistent post-sale support, and a dated UI with occasional lag.

Resumen y puntuación agregados de plataformas públicas de reseñas. Enlazamos a las reseñas originales en lugar de reproducirlas — lee la fuente antes de decidir.

Reseñas de usuarios

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