Audyense
Skip to content
AlertEnterprise Guardian logo

AlertEnterprise Guardian

TI y Seguridad · alertenterprise.com/

Visitar sitio web ↗
¿Es tu herramienta? Reclama esta ficha →

Resumen

Guardian is AlertEnterprise's GEN AI-powered Physical Identity and Access Management (PIAM) platform that unifies physical access control systems, IT/HR identity systems, and OT/SCADA environments into a single hire-to-retire identity workflow. It automates access provisioning, deprovisioning, audit trails, and compliance recertification across systems like LenelS2, Genetec, C-CURE 9000, and Honeywell, and is built natively on ServiceNow. It is aimed at large regulated enterprises in critical infrastructure, financial services, and healthcare, and is offered as native SaaS, self-hosted cloud, or on-premise.

El problema que resuelve AlertEnterprise Guardian

Large enterprises running critical infrastructure typically manage physical badge access (via LenelS2, Genetec, Honeywell, etc.) completely separately from IT identity systems (Active Directory, SAP, Workday) and OT/SCADA access, leaving security gaps whenever someone is hired, transferred, or terminated. Guardian solves that by building a single hire-to-retire identity workflow on top of existing PACS and IT systems, so a termination event in HR automatically revokes badge and network access instead of relying on manual, multi-system updates.

Contexto para decidir

Usa estos puntos para comprobar si el producto encaja con tu operación, no solo con la lista de funciones.

  • Precio de entrada publicado: Custom pricing. Confirma límites de usuarios, uso y funciones por plan.
  • Despliegue: cloud, on_premise, hybrid. Comprueba requisitos de seguridad, residencia de datos y acceso para todos los equipos que lo utilizarán.
  • Integraciones verificadas: LenelS2 OnGuard, Genetec Security Center, Honeywell Pro-Watch, Software House C-CURE 9000, PACOM, HID. Valida el sentido de sincronización y los límites del plan elegido.
  • La ficha se comprobó por última vez el 31/7/2026; los precios y las funciones pueden cambiar.

Cómo evaluar AlertEnterprise Guardian

Una ficha ayuda a crear una lista corta; una prueba con el flujo real del equipo decide si la herramienta encaja. Usa esta lectura junto con los datos estructurados y confirma cualquier cambio con el proveedor.

Encaje de flujo

El registro la considera especialmente adecuada para Large regulated enterprises (utilities, airports, financial services, healthcare) needing unified physical + logical access governance, Organizations running multiple, disparate physical access control systems that want a single identity lifecycle layer on top, ServiceNow-centric IT/security teams wanting native workflow integration for badge, visitor, and access requests. Comprueba que ese contexto coincide con el volumen, los roles y los procesos que debe soportar tu equipo.

Preguntas del piloto

  • ¿Puede AlertEnterprise Guardian completar el flujo crítico sin trabajo manual fuera de la herramienta?
  • ¿Las conexiones registradas (LenelS2 OnGuard, Genetec Security Center, Honeywell Pro-Watch, Software House C-CURE 9000) cubren el sentido de sincronización, los permisos y el volumen que necesitamos?
  • ¿Qué límites de usuarios, uso, almacenamiento, soporte o seguridad aparecen después del precio inicial?

Evidencia y vigencia

Esta ficha se comprobó el 31/7/2026. La fecha indica cuándo se revisó el registro, no una garantía de que el proveedor no haya cambiado sus condiciones después.

Ideal para

  • Large regulated enterprises (utilities, airports, financial services, healthcare) needing unified physical + logical access governance
  • Organizations running multiple, disparate physical access control systems that want a single identity lifecycle layer on top
  • ServiceNow-centric IT/security teams wanting native workflow integration for badge, visitor, and access requests

No encaja si

  • Small businesses or startups without a dedicated physical security/badge access program
  • Teams wanting transparent, self-serve per-seat pricing rather than a custom enterprise sales cycle

Por qué está listada

  • GEN AI-powered PIAM platform converging physical, IT, and OT identity, used by Fortune 500 critical-infrastructure operators
  • Named a Leader in G2's Physical Security and Visitor Management Grid reports for Spring and Summer 2026
  • 200+ out-of-the-box connectors to leading PACS, HR, and IAM systems

Precios

Enterprise (Custom Quote)

Custom pricing

Guardian is sold via a custom enterprise quote based on identity volume, modules, and deployment model; no public pricing is published.

  • Hire-to-retire physical identity lifecycle automation
  • Out-of-the-box PACS connectors
  • Policy, rules, and workflow engines
  • Visitor identity management (VIM)
  • Audit trail, recertification, and compliance reporting

Funciones

Audit logsDetailed, timestamped audit trail for every provisioning, access, and policy action
Compliance reportingAutomated recertification campaigns and compliance reporting for PCI-DSS, NIST, ISO 27001, SOX, GDPR, NERC
Device managementCovers badge/credential lifecycle rather than general IT endpoint/device management
Multi-factor authenticationIncludes liveness-detection facial verification; explicit platform-login MFA not documented publicly
Privileged access managementIntegrates with CyberArk for IT PAM; own focus is physical/OT access governance
Public API200+ out-of-the-box connectors imply API access, no public API reference documentation found
Role-based access controlPolicy and rules engines enforce access based on role, attribute, location, and time-based conditions
SCIM / directory provisioningReal-time provisioning/deprovisioning integrates with HR/directory systems; SCIM protocol not explicitly named
Self-hosting / on-premPlatform hosting is agnostic: native SaaS, self-hosted on AWS/Azure/GCP, or fully on-premise
SSO / SAMLNot explicitly documented; native ServiceNow deployment likely inherits SSO from the host instance

Integraciones

LenelS2 OnGuardGenetec Security CenterHoneywell Pro-WatchSoftware House C-CURE 9000PACOMHIDJohnson Controls P2000AMAGSAP SuccessFactorsServiceNowOracleWorkdayMicrosoft Active DirectoryCyberArkCisco

Seguridad y cumplimiento

SOC 2 Type IIISO 27001

Pros y contras

Pros

  • Automates hire-to-retire access provisioning/deprovisioning tied to HR events, closing manual gaps between HR, IT, and badge systems
  • Deep, certified integrations with major PACS vendors protecting existing hardware investment
  • Strong audit trail and access-recertification tooling supporting compliance frameworks like NERC, PCI-DSS, and SOX
  • Reviewers cite responsive implementation support and a knowledgeable delivery team

Contras

  • UI described by reviewers as dated and not intuitive, with a learning curve to become productive
  • Built-in reporting tooling called cumbersome to use
  • Environment migration (dev to production) described as archaic/limited by at least one long-time customer
  • Pricing is fully custom-quote with no public numbers, requiring a sales engagement just to evaluate cost

Qué muestra el registro

4.6/5
No reviews yet agregadasÚltima comprobación 2026-07-31
G2 ↗Capterra ↗Gartner Peer Insights ↗

AlertEnterprise's own citation of G2's Spring/Summer 2026 Grid reports puts Guardian around 4.6/5 with a 96% satisfaction score, praised for HR-driven access automation and ease of implementation; a single Capterra review scores it 3/5 over reporting-tool and environment-migration pain points, and Gartner Peer Insights reviewer excerpts praise physical-access feature depth but call the UI dated.

Resumen y puntuación agregados de plataformas públicas de reseñas. Enlazamos a las reseñas originales en lugar de reproducirlas — lee la fuente antes de decidir.

Reseñas de usuarios

Escritas por cuentas de Audyense · moderadas antes de publicarse

Todavía no hay reseñas de usuarios.

¿Has usado AlertEnterprise Guardian? Sé el primero en contarles a otros compradores qué funcionó de verdad.