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Adobe Acrobat Sign

Legal y Cumplimiento · www.adobe.com/acrobat/business/sign.html

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Resumen

Adobe Acrobat Sign is a cloud-based e-signature and agreement workflow platform, formerly known as EchoSign and Adobe Sign, that lets businesses send, sign, track, and manage documents from any device. It is deeply integrated with Microsoft 365, Salesforce, Workday, and other enterprise systems so signing happens inside the tools employees already use.

El problema que resuelve Adobe Acrobat Sign

Legal and operations teams sending contracts for signature often juggle a separate e-signature tool, manual tracking in spreadsheets, and disconnected storage in their CRM or HRIS. Acrobat Sign solves that by embedding signing, tracking, and audit trails directly into Salesforce, Microsoft 365, Workday, and other systems of record, so agreements move through the same tools the business already runs on instead of a bolted-on signing portal.

Contexto para decidir

Usa estos puntos para comprobar si el producto encaja con tu operación, no solo con la lista de funciones.

  • Precio de entrada publicado: $15 per user/month. Confirma límites de usuarios, uso y funciones por plan.
  • Despliegue: cloud. Comprueba requisitos de seguridad, residencia de datos y acceso para todos los equipos que lo utilizarán.
  • Integraciones verificadas: Salesforce, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Dynamics 365, Workday. Valida el sentido de sincronización y los límites del plan elegido.
  • La ficha se comprobó por última vez el 31/7/2026; los precios y las funciones pueden cambiar.

Cómo evaluar Adobe Acrobat Sign

Una ficha ayuda a crear una lista corta; una prueba con el flujo real del equipo decide si la herramienta encaja. Usa esta lectura junto con los datos estructurados y confirma cualquier cambio con el proveedor.

Encaje de flujo

El registro la considera especialmente adecuada para Enterprises already standardized on Microsoft 365, Salesforce, or Workday who want signing embedded in those tools, Regulated industries needing 21 CFR Part 11 or HIPAA-configurable signing, Organizations that want e-signature bundled with mainstream PDF editing under one Adobe contract. Comprueba que ese contexto coincide con el volumen, los roles y los procesos que debe soportar tu equipo.

Preguntas del piloto

  • ¿Puede Adobe Acrobat Sign completar el flujo crítico sin trabajo manual fuera de la herramienta?
  • ¿Las conexiones registradas (Salesforce, Microsoft 365, Microsoft Teams, Microsoft SharePoint) cubren el sentido de sincronización, los permisos y el volumen que necesitamos?
  • ¿Qué límites de usuarios, uso, almacenamiento, soporte o seguridad aparecen después del precio inicial?

Evidencia y vigencia

Esta ficha se comprobó el 31/7/2026. La fecha indica cuándo se revisó el registro, no una garantía de que el proveedor no haya cambiado sus condiciones después.

Ideal para

  • Enterprises already standardized on Microsoft 365, Salesforce, or Workday who want signing embedded in those tools
  • Regulated industries needing 21 CFR Part 11 or HIPAA-configurable signing
  • Organizations that want e-signature bundled with mainstream PDF editing under one Adobe contract

No encaja si

  • Small teams or solo users wanting a low-cost, self-serve e-signature tool without a per-seat Adobe commitment
  • Teams needing deep native contract lifecycle management rather than signing plus basic tracking

Por qué está listada

  • Deepest native integration bench of any major e-signature vendor (Salesforce, Microsoft 365, Workday, SAP, ServiceNow)
  • Enterprise-grade compliance posture out of the box: SOC 2, ISO 27001, eIDAS, FedRAMP Tailored, HIPAA and 21 CFR Part 11 configurations
  • Backed by Adobe Document Cloud, so signing sits alongside PDF creation/editing in one vendor relationship

Precios

Acrobat Standard for Teams

$15 per user/month

Entry-level team plan combining basic PDF tools with e-signature sending, capped at roughly 150 send transactions per user/year.

  • E-signature sending and tracking
  • Basic PDF editing and organization
  • Centralized admin console and license management
  • Audit trail per agreement
  • Mobile apps (iOS/Android)

Acrobat Pro for Teams

$24 per user/month

Adds advanced PDF editing and higher-volume, more customizable signing workflows.

  • Everything in Standard for Teams
  • Bulk send (Mega Sign)
  • Custom branding on signing pages/emails
  • Web forms and reusable templates
  • Payment collection at signature
  • 24x7 priority support

Acrobat Sign Solutions (Enterprise)

Custom pricing

Custom-quoted enterprise tier for high-volume, compliance-sensitive, or deeply integrated deployments.

  • Full REST API access
  • Advanced/identity-based authentication
  • CRM and HRIS integrations
  • HIPAA and 21 CFR Part 11 compliance configurations
  • Negotiable/unlimited send volume
  • Dedicated account management

Funciones

Electronic signatureCore product capability; legally binding e-signatures with device-agnostic signing and no signer account required.
Contract lifecycle managementProvides send/track/store and agreement status, but drafting, clause libraries, and negotiation workflows require pairing with a dedicated CLM tool.
Document templatesReusable templates and web forms are available from the Pro tier and above.
Approval workflowsSupports sequential and parallel multi-signer workflows; more complex conditional routing typically needs the enterprise tier.
Audit trail & certificatesEvery agreement includes a tamper-evident audit trail and certificate of completion.
Contract analyticsBasic reporting and dashboards on send/sign status; not a dedicated contract-analytics or AI-clause-extraction product.
Bulk sendMega Sign supports bulk sending, but it is gated behind Pro/Team tiers and above.
Mobile appNative iOS and Android apps for sending, signing, and tracking on the go.
Public APIDocumented REST API and SDKs for embedding signing into custom applications.

Integraciones

SalesforceMicrosoft 365Microsoft TeamsMicrosoft SharePointMicrosoft Dynamics 365WorkdayGoogle WorkspaceMarketoServiceNowNetSuiteCoupaSAP AribaSAP SuccessFactorsZapier

Seguridad y cumplimiento

SOC 2 Type 2ISO 27001eIDASPCI DSSFedRAMP TailoredHIPAA (configurable)21 CFR Part 11 (configurable)

Pros y contras

Pros

  • Signing experience is fast and familiar for recipients, with no account required to sign
  • Extensive pre-built integrations reduce the need for custom middleware in Microsoft- or Salesforce-centric environments
  • Strong compliance and audit-trail capabilities suit regulated and enterprise buyers
  • Bulk send (Mega Sign) and templates streamline high-volume, repetitive agreements

Contras

  • Pricing and packaging are frequently criticized as expensive and confusing relative to standalone competitors
  • Advanced features like bulk sending, custom branding, and API access are gated behind higher tiers or add-ons
  • New admins report a steep learning curve configuring workflows and account settings
  • Document size/page limits on standard tiers can be restrictive for long contracts

Qué muestra el registro

4.4/5
1.1k reviews agregadasÚltima comprobación 2026-07-31
G2 ↗Capterra ↗TrustRadius ↗

Reviewers on G2 and Capterra rate Acrobat Sign highly for reliability and ease of getting documents signed, while flagging pricing and a learning curve around admin/workflow setup.

Resumen y puntuación agregados de plataformas públicas de reseñas. Enlazamos a las reseñas originales en lugar de reproducirlas — lee la fuente antes de decidir.

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