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Vision Helpdesk vs. Vivantio

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Vision Helpdesk parte de $15 por usuario, frente a Vivantio con $42. Vision Helpdesk tiene la valoración agregada más alta (9.2/5 frente a 8.4/5).

Comparación completa

Vision Helpdeskdesde $15 per month
Vivantiodesde $42 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoVision Helpdesk is an all-in-one help desk platform for businesses of all sizes.Vivantio is a powerful IT service management tool that can help businesses provide the highest levels of customer service.
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
3rd party single login and integrationsDocumented in the independently researched profile.
AutomationDocumented in the independently researched profile.
workflowDocumented in the independently researched profile.
and escalationsDocumented in the independently researched profile.
Blabby – private social hub for your staff membersDocumented in the independently researched profile.
Calendar and task ManagementDocumented in the independently researched profile.
Client ManagementDocumented in the independently researched profile.
E-Mail parsingDocumented in the independently researched profile.
Integration with several scriptsDocumented in the independently researched profile.
Manage multiple companies supportDocumented in the independently researched profile.
Multi-channel – FacebookDocumented in the independently researched profile.
TwitterDocumented in the independently researched profile.
phoneDocumented in the independently researched profile.
ChatDocumented in the independently researched profile.
Ticket templatesDocumented in the independently researched profile.
Integrated interactive reportsDocumented in the independently researched profile.
Data export (PDFDocumented in the independently researched profile.
CSV)Documented in the independently researched profile.
Point-and-click codeless configurationDocumented in the independently researched profile.
Asset management/CMDBDocumented in the independently researched profile.
Custom reports builderDocumented in the independently researched profile.
Customizable viewsDocumented in the independently researched profile.
Active Directory/LDAP IntegrationDocumented in the independently researched profile.
TaskingDocumented in the independently researched profile.
Self-service web portalDocumented in the independently researched profile.
Interactive dashboardsDocumented in the independently researched profile.
Incident managementDocumented in the independently researched profile.
Automated escalation rulesDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada9.2 · No reviews yet8.4 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: 3rd party single login and integrations
  • Documented capability: Automation
  • Documented capability: workflow
  • Documented capability: and escalations
  • Independent review documents a concrete business workflow
  • Documented capability: Ticket templates
  • Documented capability: Integrated interactive reports
  • Documented capability: Data export (PDF
  • Documented capability: CSV)
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar Vision Helpdesk ↗Visitar Vivantio ↗