AudyenseRegistro lado a lado
Verloop.io vs. Worknet
Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.
La versión corta
Verloop.io parte de Custom pricing por usuario, frente a Worknet con Custom pricing. Worknet tiene la valoración agregada más alta (4.8/5 frente a 4.7/5). Verloop.io lista más integraciones (100+ frente a 100+).
Comparación completa
Verloop.iodesde Custom pricing | Worknetdesde Custom pricing | |
|---|---|---|
| Audyense Score | 56ASAceptable | 53ASBajo |
| Posicionamiento | Plataforma de IA conversacional para la automatización del soporte al cliente | A customer-facing AI agent for sales, success & support |
| Plan gratuito | No | No |
| Implementación | Nube / SaaS | Nube / SaaS |
| Mejor encaje | Startup, PYME, Mediana empresa, Empresa | Mediana empresa, Empresa |
| Planes de precio |
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| AI features | SíGen-AI/LLM bot automation, AnswerFlow agent co-pilot, Sparks Gen-AI auto-QA, plus a Voice AI agent line. | — |
| Public API | SíPublic developer docs plus webhook support for custom reporting. | — |
| Reporting & dashboards | SíDedicated Reports & Analytics platform: overall dashboard, real-time monitoring, scheduled reports. | — |
| Mobile app | ParcialA "Mobile" channel embeds chat inside the customer's own app; no dedicated agent-side native mobile app found. | — |
| Shared inbox & ticketing | SíMessages and customer details are consolidated into a single view for agents across all channels. | — |
| Live chat & messaging | SíLive chat with bot-to-agent handoff is a foundational channel across website, in-app, and social channels. | — |
| Knowledge base & help center | ParcialUser Insights lets teams create FAQs to feed the bot, but this is bot-training content rather than a standalone help center. | — |
| Omnichannel support | SíUnifies WhatsApp, website, in-app, Facebook, Instagram, and voice into one agent console. | — |
| Automation & macros | ParcialNo named "macros" feature, but AnswerFlow offers agent-facing quick responses and bot flows support automation rules. | — |
| CSAT & satisfaction surveys | SíCSAT is a tracked core metric on the overall dashboard, with automated feedback collection. | — |
| SLA management | NoNo SLA rule/breach-alert/escalation-timer feature found on the official site or in review platforms. | — |
| Omnichannel chatbot (Web, App, WhatsApp, Instagram, Messenger) | Sí | — |
| Live chat with agent handoff | Sí | — |
| IVR / call routing | Sí | — |
| 80+ language support | Sí | — |
| Real-time in-app UI monitoring | — | Sí |
| In-app conversational AI grounded in company knowledge | — | Sí |
| Human handoff | — | Sí |
| Peer adoption nudges | — | Sí |
| Integraciones verificadas | 100+ | 100+ |
| Valoración agregada | 4.7 · 10 reviews | 4.8 · 22 reviews |
| Integraciones | HubSpotFreshdeskZendeskClevertapWebEngageLeadfeeder+4 más | SalesforceHubSpotZendeskSlackMicrosoft TeamsJira+5 más |
| Seguridad y cumplimiento | ISO 27001ISO 9000ISO 42001GDPR | SOC 2 Type IIGDPRCCPA |
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| Visitar Verloop.io ↗ | Visitar Worknet ↗ |