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Scratchpad vs. Smile.io

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Smile.io parte de Free por usuario, frente a Scratchpad con $1. Smile.io tiene la valoración agregada más alta (4.9/5 frente a 4.8/5). Smile.io lista más integraciones (31+ frente a 8+).

Comparación completa

	Scratchpaddesde $1 per month	Smile.iodesde Free
Audyense Score	70ASSólido	76ASSólido
Posicionamiento	Scratchpad?	La plataforma de fidelización líder para marcas de Shopify ambiciosas.
Plan gratuito	No	Sí
Implementación	Nube / SaaS	Nube / SaaS
Mejor encaje	PYME, Mediana empresa, Empresa	Startup, PYME, Mediana empresa, Empresa
Planes de precio	Starting plan$1 Higher tiersCustom pricing	FreeFree Essential$15 Standard$79 Growth$199 Plus$999 EnterpriseCustom pricing
RevOps	SíDocumented in the sourced profile.	—
Sales Analytics	SíDocumented in the sourced profile.	—
Workflow automation	SíDocumented in the sourced profile.	—
Analytics and reporting	SíDocumented in the sourced profile.	—
CRM synchronization	SíDocumented in the sourced profile.	—
Data and audience management	SíDocumented in the sourced profile.	—
A/B testing	—	NoNo A/B testing capability found on smile.io, help.smile.io, or in reviews.
AI features	—	NoNo native AI feature found on smile.io or in help docs.
Audience segmentation	—	ParcialSegmentation is scoped to loyalty data only — VIP tier, members vs. non-members, redeemers vs. non-redeemers.
Campaign analytics	—	ParcialHas program-performance analytics, benchmarks, and VIP insights, but this is loyalty-program reporting, not multi-channel campaign analytics.
Email marketing	—	NoNo native email sending or composition; email is delivered only via integrations like Klaviyo, Mailchimp, and Omnisend.
Landing pages & forms	—	ParcialShips a dedicated loyalty page / Loyalty Hub, but this is a single fixed-purpose page, not a general landing-page or form builder.
Marketing automation	—	Parcial"Nudges" on-site reminders and Shopify Flow/Klaviyo triggers provide event-based automation, but scoped to loyalty actions.
Public API	—	SíREST API available with API keys/scopes, gated to Plus/Enterprise plans and Shopify/BigCommerce stores only.
SMS marketing	—	NoNo native SMS marketing found in Smile.io's own product docs.
Social media management	—	NoOnly supports social sharing for referrals and awarding points for following/engaging with social channels; no post scheduling or publishing.
Integraciones verificadas	8+	31+
Valoración agregada	4.8 · 1.5k reviews	4.9 · 67 reviews
Integraciones	SalesforceOutreachSlackGmailOutlookMake+2 más	ShopifyBigCommerceGorgiasJudge.meKlaviyoDigioh+9 más
Seguridad y cumplimiento	SOC 2GDPR	SOC 2 Type I
Pros	Very easy to use and significantly faster than working directly in Salesforce, especially for updating many fields or records at once. Deep Salesforce integration with inline editing, tiles, and views that keep pipeline and notes in sync without complex report building. AI features such as call summaries, suggested field updates, and automated follow-ups save reps Documented capability: RevOps Documented capability: Sales Analytics Names workflow connections including Salesforce, Outreach, Slack	Configuración sencilla y un panel intuitivo que se integra sin problemas con Shopify. Atención al cliente sólida y receptiva en todos los canales. La integración con Shopify POS permite a los clientes en tienda física acumular y canjear puntos sin fricciones. Opciones flexibles de acumulación: puntos por compras, referidos, cumpleaños y acciones sociales.
Contras	olidate those workflows into one AI-powered workspace. Is Scratchpad good for small businesses? Yes, Scratchpad can be a strong fit for small businesses that use Salesforce and want to improve data hygiene and sales productivity without heavy admin overhead. The free plan and lower-cost Solo tier allow individual reps and small teams to adopt the workspace quickly. However, very small organizations with a simple sales process or those not using Salesforce may find the value more limited. The greatest impact typically comes for SMB and mid-market teams with multiple sellers, defined sales stages, and a need to keep Salesforce data accurate for forecasting and reporting. Book a strategy call Ready to fill your pipeline? Choose a 30-minute time and we will map out exactly how SalesHive can book meetings for your team. Loading available meeting times The B2B sales agency that books qualified meetings for your team, cold calling and email outreach run end-to-end by US-based SDRs on our own AI platform. AI infrastructure Powered by OpenAI Enterprise security Security by ESOF Services B2B Sales Agency Sales Development Agency Lead Generation Cold Calling Email Outreach Appointment Setting Pricing and usage limits should be checked against the exact plan Fit is strongest for the stated SMB, Mid-market, Enterprise audience Reported outcomes should be validated with the buyer's own data	Los costes aumentan rápidamente al subir de nivel, algo que los reseñadores consideran caro para empresas más pequeñas. Funciones avanzadas como los niveles VIP y una personalización más profunda están limitadas a los planes de precio más alto. La interfaz muestra funciones a las que los comerciantes no tienen acceso en su plan, algo que algunos reseñadores calificaron de confuso. Cambios de producto no anunciados han afectado la configuración de algunos comerciantes.
	Visitar Scratchpad ↗	Visitar Smile.io ↗