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Oxygen Help Desk vs. Vision Helpdesk

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Oxygen Help Desk parte de $7 por usuario, frente a Vision Helpdesk con $15. Vision Helpdesk tiene la valoración agregada más alta (9.2/5 frente a 6.8/5).

Comparación completa

Oxygen Help Deskdesde $7 per month
Vision Helpdeskdesde $15 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoOxygen Help Desk is a tool that gives businesses total visibility of the lifecycles of their support incidents, from tracking them since the moment customers submit their request uVision Helpdesk is an all-in-one help desk platform for businesses of all sizes.
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Oxygen Express Help DeskDocumented in the independently researched profile.
100% Web Based InterfaceDocumented in the independently researched profile.
Easily ConfigurableDocumented in the independently researched profile.
Manage Service Level AgreementsDocumented in the independently researched profile.
Knowledge base & help centerDocumented in the independently researched profile.
Incident & Problem ManagementDocumented in the independently researched profile.
Help Desk ReportsDocumented in the independently researched profile.
Multi-Site SupportDocumented in the independently researched profile.
Single Sign-OnDocumented in the independently researched profile.
Automate Processes with Business Routing RulesDocumented in the independently researched profile.
Fast DeploymentDocumented in the independently researched profile.
Comprehensive History and Audit TrailDocumented in the independently researched profile.
Oxygen Team Help DeskDocumented in the independently researched profile.
100% Web BasedDocumented in the independently researched profile.
3rd party single login and integrationsDocumented in the independently researched profile.
AutomationDocumented in the independently researched profile.
workflowDocumented in the independently researched profile.
and escalationsDocumented in the independently researched profile.
Blabby – private social hub for your staff membersDocumented in the independently researched profile.
Calendar and task ManagementDocumented in the independently researched profile.
Client ManagementDocumented in the independently researched profile.
E-Mail parsingDocumented in the independently researched profile.
Integration with several scriptsDocumented in the independently researched profile.
Manage multiple companies supportDocumented in the independently researched profile.
Multi-channel – FacebookDocumented in the independently researched profile.
TwitterDocumented in the independently researched profile.
phoneDocumented in the independently researched profile.
ChatDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada6.8 · No reviews yet9.2 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Oxygen Express Help Desk
  • Documented capability: 100% Web Based Interface
  • Documented capability: Easily Configurable
  • Documented capability: Manage Service Level Agreements
  • Independent review documents a concrete business workflow
  • Documented capability: 3rd party single login and integrations
  • Documented capability: Automation
  • Documented capability: workflow
  • Documented capability: and escalations
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar Oxygen Help Desk ↗Visitar Vision Helpdesk ↗