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NICE inContact CXone vs. Splashtop Remote Support

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

NICE inContact CXone parte de $15 por usuario, frente a Splashtop Remote Support con $25. Splashtop Remote Support tiene la valoración agregada más alta (8.9/5 frente a 8.8/5).

Comparación completa

NICE inContact CXonedesde $15 per month
Splashtop Remote Supportdesde $25 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoNICE inContact CXone is a market-leading contact center software that enables businesses to transform customer and employee experiences.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Optimized Voice as a Service (Vaas)Documented in the independently researched profile.
Interaction ChannelsDocumented in the independently researched profile.
Interaction AnalyticsDocumented in the independently researched profile.
Automatic Call DistributionDocumented in the independently researched profile.
Workforce IntelligenceDocumented in the independently researched profile.
AI chatbotsDocumented in the independently researched profile.
Real-time Reporting and DashboardsDocumented in the independently researched profile.
Extensive customer satisfaction surveysDocumented in the independently researched profile.
Intelligent Workforce ManagementDocumented in the independently researched profile.
Quality Management and AnalyticsDocumented in the independently researched profile.
Performance Management.Documented in the independently researched profile.
Call recordingDocumented in the independently researched profile.
Interactive Voice ResponseDocumented in the independently researched profile.
Predictive dialerDocumented in the independently researched profile.
Access From Any DeviceDocumented in the independently researched profile.
Easy DeploymentDocumented in the independently researched profile.
Create And Send Deployment PackageDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersDocumented in the independently researched profile.
High PerformanceDocumented in the independently researched profile.
Attended And Unattended Remote SupportDocumented in the independently researched profile.
Group ComputersDocumented in the independently researched profile.
User ManagmentDocumented in the independently researched profile.
Resell Remote AccessDocumented in the independently researched profile.
Robust SecurityDocumented in the independently researched profile.
Remote PrintDocumented in the independently researched profile.
Chat While In Remote SessionsDocumented in the independently researched profile.
Remote Wake ComputersDocumented in the independently researched profile.
File transferDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada8.8 · No reviews yet8.9 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Optimized Voice as a Service (Vaas)
  • Documented capability: Interaction Channels
  • Documented capability: Interaction Analytics
  • Documented capability: Automatic Call Distribution
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar NICE inContact CXone ↗Visitar Splashtop Remote Support ↗