| Audyense Score | 57AS*Aceptable | 50AS*Bajo |
| Posicionamiento | CRM de ventas basado en mensajería, construido alrededor de WhatsApp e Instagram | AI SDR for account-based outreach, research, and follow-up. |
| Plan gratuito | No | No |
| Implementación | Nube / SaaS | Nube / SaaS |
| Mejor encaje | Startup, PYME, Mediana empresa | Startup, PYME, Mediana empresa |
| Planes de precio | - Base$15
- Advanced$25
- Pro$45
- EnterpriseCustom pricing
| |
| Custom objects | ParcialCustom fields and ‘Lists’ exist for leads/contacts/companies, but there is no fully generic custom-object model like Salesforce/HubSpot enterprise tiers. | — |
| Workflow automation | SíVisual Digital Pipeline automation builder plus no-code Salesbot for triggers on stage changes, task assignment, and messaging scenarios. | — |
| AI features | SíAI reply/task suggestions included from the Base plan; Advanced/Pro add up to 3 and up to 50 AI agents respectively. | — |
| Native calling | ParcialCalling is delivered via third-party integrations (Twilio, RingCentral, JustCall, CloudTalk, Zadarma, etc.) rather than a first-party built-in dialer. | — |
| Public API | SíOpen REST API and webhooks documented at developers.kommo.com for custom integrations. | — |
| Email & calendar sync | SíGmail/Outlook email sync and Google Calendar/Cal.com integrations are listed on the integrations page. | — |
| Reporting & dashboards | ParcialBuilt-in sales reports and revenue tracking exist, but reviewers describe reporting depth as limited, often requiring export to spreadsheets. | — |
| Mobile app | SíiOS and Android apps are available; reviewers note the mobile app is less complete/stable than the desktop version. | — |
| Lead scoring | ParcialAI qualifies and prioritizes leads via reply suggestions, but there is no dedicated configurable lead-scoring model described on lower tiers. | — |
| Sales forecasting | ParcialPro plan advertises campaign ROI tracking and revenue reporting, but this is basic compared to dedicated forecasting tools. | — |
| AI-built ICP lists from a large prospecting database | — | Sí |
| LinkedIn outreach automation | — | Sí |
| Autonomous end-to-end outbound execution | — | Sí |
| Hyper-personalized 1:1 email generation using CRM/LinkedIn data | — | Sí |
| Adaptive multi-step follow-up sequencing | — | Sí |
| Automated account and competitor research | — | Sí |
| Email deliverability management (warmup, DMARC/DKIM, inbox rotation) | — | Sí |
| Integraciones verificadas | — | — |
| Valoración agregada | 4.4 · 248 reviews | 5.0 · 6 reviews |
| Integraciones | WhatsApp BusinessInstagramFacebook MessengerTelegramZapierMake+10 más | CRM syncEmailLinkedIn |
| Seguridad y cumplimiento | — | — |
| Pros | - +Interfaz intuitiva y fácil de aprender que reduce el tiempo de incorporación para representantes de ventas no técnicos
- +Sólida integración de mensajería multicanal (WhatsApp, Instagram, Telegram) unificada en una sola bandeja de entrada vinculada al pipeline
- +El generador de automatización y Salesbot sin código reducen las tareas manuales y repetitivas de gestión de leads
- +Precio de entrada competitivo para pymes, desde $15/usuario/mes
| - +Deep account research focus.
- +Personalized outreach over multiple channels.
- +Transparent product positioning around AI SDR workflows.
|
| Contras | - −El soporte al cliente se describe con frecuencia como lento, con largos tiempos de espera y dificultad para resolver tickets complejos
- −La automatización avanzada, los flujos de trabajo personalizados y la configuración de integraciones tienen una curva de aprendizaje pronunciada
- −Los informes y análisis son comparativamente limitados, y a menudo requieren exportar datos a hojas de cálculo para un análisis más profundo
- −Se reporta que la aplicación móvil es menos completa y estable que la experiencia de escritorio
| - −Review volume is still early.
- −Not positioned as a broad GTM platform.
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Audyense