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iTouchVision Customer Service vs. ScreenConnect

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

iTouchVision Customer Service parte de $25 por usuario, frente a ScreenConnect con $27. ScreenConnect tiene la valoración agregada más alta (9.0/5 frente a 7.8/5).

Comparación completa

iTouchVision Customer Servicedesde $25 per month
ScreenConnectdesde $27 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoiTouchVision Customer Service is a comprehensive B2B service desk allowing agents to track and manage a variety of requests.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Workflow & Action EngineDocumented in the independently researched profile.
Report RulesDocumented in the independently researched profile.
Email & CommunicationDocumented in the independently researched profile.
TemplatesDocumented in the independently researched profile.
Push notificationsDocumented in the independently researched profile.
Auto-Distribution of WorkDocumented in the independently researched profile.
Incoming callsDocumented in the independently researched profile.
Customer HistoryDocumented in the independently researched profile.
Analytics & reportingDocumented in the independently researched profile.
Customized ReportsDocumented in the independently researched profile.
Multi-language.Documented in the independently researched profile.
PersonalizationDocumented in the independently researched profile.
Auto-routing and Offline SyncDocumented in the independently researched profile.
MobileWorkerDocumented in the independently researched profile.
Multiple agentsDocumented in the independently researched profile.
Remote SupportDocumented in the independently researched profile.
No interruptionsDocumented in the independently researched profile.
Secure informationDocumented in the independently researched profile.
Automated reconnectionDocumented in the independently researched profile.
Cross-platform compatibilityDocumented in the independently researched profile.
Browser extensionsDocumented in the independently researched profile.
Remote accessDocumented in the independently researched profile.
Unattended accessDocumented in the independently researched profile.
Simplified transfer of filesDocumented in the independently researched profile.
Roles & permissionsDocumented in the independently researched profile.
Shared toolboxDocumented in the independently researched profile.
Remote meetingsDocumented in the independently researched profile.
Customization & brandingDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada7.8 · No reviews yet9.0 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Workflow & Action Engine
  • Documented capability: Report Rules
  • Documented capability: Email & Communication
  • Documented capability: Templates
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar iTouchVision Customer Service ↗Visitar ScreenConnect ↗