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Issuetrak vs. Splashtop Remote Support

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Splashtop Remote Support parte de $25 por usuario, frente a Issuetrak con Custom pricing.

Comparación completa

Issuetrakdesde Custom pricing
Splashtop Remote Supportdesde $25 per month
Audyense Score18AS*Bajo29AS*Bajo
Posicionamientois a B2B ticketing software tailored specifically for help and support desks.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Plan gratuitoNo
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Starting planCustom pricing
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Help deskDocumented in the independently researched profile.
Customer feedbackDocumented in the independently researched profile.
Knowledge base & help centerDocumented in the independently researched profile.
Capability: Its web-based application is easy to use, set up, and offers configurable features that simplify the most complex help desk processes.Documented in the independently researched profile.
Capability: Unlike many of its competitors, Issuetrak provides both on-premises and cloud deployment options, making it accessible to organizationsDocumented in the independently researched profile.
Capability: Furthermore, its pay-per-agent Support plan includes unlimited free users, a unique feature that adds significantly to its value proposDocumented in the independently researched profile.
Capability: Issuetrak Features Issuetrak software provides comprehensive features aimed at streamlining help desk and support desk operations.Documented in the independently researched profile.
Capability: Here are some of the key features: Help Desk Ticketing Issuetrak's help desk ticketing system helps manage and track customer or employDocumented in the independently researched profile.
Capability: Asset Tracking Issuetrak's asset tracking feature allows you to easily manage assets such as equipment, software licenses, and inventorDocumented in the independently researched profile.
Capability: The platform's user-friendly interface allows users to easily navigate and utilize its numerous functionalities without requiring extenDocumented in the independently researched profile.
Capability: It enables users to work efficiently and effectively by organizing teams and support processes using its robust support ticketing systeDocumented in the independently researched profile.
Capability: Issuetrak Compatibility The software offers various integrations, including Gmail, Google Analytics, Office 365, OAuth, LDAP, OpenID CoDocumented in the independently researched profile.
Access From Any DeviceDocumented in the independently researched profile.
Easy DeploymentDocumented in the independently researched profile.
Create And Send Deployment PackageDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersDocumented in the independently researched profile.
High PerformanceDocumented in the independently researched profile.
Attended And Unattended Remote SupportDocumented in the independently researched profile.
Group ComputersDocumented in the independently researched profile.
User ManagmentDocumented in the independently researched profile.
Resell Remote AccessDocumented in the independently researched profile.
Robust SecurityDocumented in the independently researched profile.
Remote PrintDocumented in the independently researched profile.
Chat While In Remote SessionsDocumented in the independently researched profile.
Remote Wake ComputersDocumented in the independently researched profile.
File transferDocumented in the independently researched profile.
Integraciones verificadas3+
Valoración agregada · No reviews yet8.9 · No reviews yet
Integraciones
GmailZapierAPI
Seguridad y cumplimiento
Pros
  • Documented capability: Help desk
  • Documented capability: Customer feedback
  • Documented capability: Knowledge base
  • Documented capability: Capability: Its web-based application is easy to use, set up, and offers configurable features that simplify the most complex help desk processes.
  • Independent review explains a concrete business workflow
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
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