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Issuetrak vs. ScreenConnect

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

ScreenConnect parte de $27 por usuario, frente a Issuetrak con Custom pricing.

Comparación completa

Issuetrakdesde Custom pricing
ScreenConnectdesde $27 per month
Audyense Score18AS*Bajo29AS*Bajo
Posicionamientois a B2B ticketing software tailored specifically for help and support desks.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Plan gratuitoNo
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Starting planCustom pricing
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Help deskDocumented in the independently researched profile.
Customer feedbackDocumented in the independently researched profile.
Knowledge base & help centerDocumented in the independently researched profile.
Capability: Its web-based application is easy to use, set up, and offers configurable features that simplify the most complex help desk processes.Documented in the independently researched profile.
Capability: Unlike many of its competitors, Issuetrak provides both on-premises and cloud deployment options, making it accessible to organizationsDocumented in the independently researched profile.
Capability: Furthermore, its pay-per-agent Support plan includes unlimited free users, a unique feature that adds significantly to its value proposDocumented in the independently researched profile.
Capability: Issuetrak Features Issuetrak software provides comprehensive features aimed at streamlining help desk and support desk operations.Documented in the independently researched profile.
Capability: Here are some of the key features: Help Desk Ticketing Issuetrak's help desk ticketing system helps manage and track customer or employDocumented in the independently researched profile.
Capability: Asset Tracking Issuetrak's asset tracking feature allows you to easily manage assets such as equipment, software licenses, and inventorDocumented in the independently researched profile.
Capability: The platform's user-friendly interface allows users to easily navigate and utilize its numerous functionalities without requiring extenDocumented in the independently researched profile.
Capability: It enables users to work efficiently and effectively by organizing teams and support processes using its robust support ticketing systeDocumented in the independently researched profile.
Capability: Issuetrak Compatibility The software offers various integrations, including Gmail, Google Analytics, Office 365, OAuth, LDAP, OpenID CoDocumented in the independently researched profile.
Multiple agentsDocumented in the independently researched profile.
Remote SupportDocumented in the independently researched profile.
No interruptionsDocumented in the independently researched profile.
Secure informationDocumented in the independently researched profile.
Automated reconnectionDocumented in the independently researched profile.
Cross-platform compatibilityDocumented in the independently researched profile.
Browser extensionsDocumented in the independently researched profile.
Remote accessDocumented in the independently researched profile.
Unattended accessDocumented in the independently researched profile.
Simplified transfer of filesDocumented in the independently researched profile.
Roles & permissionsDocumented in the independently researched profile.
Shared toolboxDocumented in the independently researched profile.
Remote meetingsDocumented in the independently researched profile.
Customization & brandingDocumented in the independently researched profile.
Integraciones verificadas3+
Valoración agregada · No reviews yet9.0 · No reviews yet
Integraciones
GmailZapierAPI
Seguridad y cumplimiento
Pros
  • Documented capability: Help desk
  • Documented capability: Customer feedback
  • Documented capability: Knowledge base
  • Documented capability: Capability: Its web-based application is easy to use, set up, and offers configurable features that simplify the most complex help desk processes.
  • Independent review explains a concrete business workflow
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar Issuetrak ↗Visitar ScreenConnect ↗