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Helpshift vs. Splashtop Remote Support

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Helpshift parte de Free por usuario, frente a Splashtop Remote Support con $25. Helpshift tiene la valoración agregada más alta (8.9/5 frente a 8.9/5).

Comparación completa

Helpshiftdesde Free
Splashtop Remote Supportdesde $25 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoHelpshift is an in-app and web-based customer support platform designed for businesses of all sizes.Splashtop Remote Support is a remote desktop solution perfect for helpdesks, IT professionals, and MSPs (Managed Service Providers).
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Issue SegmentationDocumented in the independently researched profile.
Customer segmentationDocumented in the independently researched profile.
Ticket managementDocumented in the independently researched profile.
Trouble TicketingDocumented in the independently researched profile.
Chat BotsDocumented in the independently researched profile.
MobileDocumented in the independently researched profile.
Native In-App ChatDocumented in the independently researched profile.
Native In-App MessagingDocumented in the independently researched profile.
In-App FAQsDocumented in the independently researched profile.
Push CampaignsDocumented in the independently researched profile.
Push notificationsDocumented in the independently researched profile.
CSATDocumented in the independently researched profile.
Visual analyticsDocumented in the independently researched profile.
GroupsDocumented in the independently researched profile.
Access From Any DeviceDocumented in the independently researched profile.
Easy DeploymentDocumented in the independently researched profile.
Create And Send Deployment PackageDocumented in the independently researched profile.
Automatically Install And Deploy To Group Of ComputersDocumented in the independently researched profile.
High PerformanceDocumented in the independently researched profile.
Attended And Unattended Remote SupportDocumented in the independently researched profile.
Group ComputersDocumented in the independently researched profile.
User ManagmentDocumented in the independently researched profile.
Resell Remote AccessDocumented in the independently researched profile.
Robust SecurityDocumented in the independently researched profile.
Remote PrintDocumented in the independently researched profile.
Chat While In Remote SessionsDocumented in the independently researched profile.
Remote Wake ComputersDocumented in the independently researched profile.
File transferDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada8.9 · No reviews yet8.9 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Issue Segmentation
  • Documented capability: Customer Segmentation
  • Documented capability: Ticket Management
  • Documented capability: Trouble Ticketing
  • Independent review documents a concrete business workflow
  • Documented capability: Access From Any Device
  • Documented capability: Easy Deployment
  • Documented capability: Create And Send Deployment Package
  • Documented capability: Automatically Install And Deploy To Group Of Computers
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar Helpshift ↗Visitar Splashtop Remote Support ↗