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Helpshift vs. ScreenConnect

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Helpshift parte de Free por usuario, frente a ScreenConnect con $27. ScreenConnect tiene la valoración agregada más alta (9.0/5 frente a 8.9/5).

Comparación completa

Helpshiftdesde Free
ScreenConnectdesde $27 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoHelpshift is an in-app and web-based customer support platform designed for businesses of all sizes.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Issue SegmentationDocumented in the independently researched profile.
Customer segmentationDocumented in the independently researched profile.
Ticket managementDocumented in the independently researched profile.
Trouble TicketingDocumented in the independently researched profile.
Chat BotsDocumented in the independently researched profile.
MobileDocumented in the independently researched profile.
Native In-App ChatDocumented in the independently researched profile.
Native In-App MessagingDocumented in the independently researched profile.
In-App FAQsDocumented in the independently researched profile.
Push CampaignsDocumented in the independently researched profile.
Push notificationsDocumented in the independently researched profile.
CSATDocumented in the independently researched profile.
Visual analyticsDocumented in the independently researched profile.
GroupsDocumented in the independently researched profile.
Multiple agentsDocumented in the independently researched profile.
Remote SupportDocumented in the independently researched profile.
No interruptionsDocumented in the independently researched profile.
Secure informationDocumented in the independently researched profile.
Automated reconnectionDocumented in the independently researched profile.
Cross-platform compatibilityDocumented in the independently researched profile.
Browser extensionsDocumented in the independently researched profile.
Remote accessDocumented in the independently researched profile.
Unattended accessDocumented in the independently researched profile.
Simplified transfer of filesDocumented in the independently researched profile.
Roles & permissionsDocumented in the independently researched profile.
Shared toolboxDocumented in the independently researched profile.
Remote meetingsDocumented in the independently researched profile.
Customization & brandingDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada8.9 · No reviews yet9.0 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Issue Segmentation
  • Documented capability: Customer Segmentation
  • Documented capability: Ticket Management
  • Documented capability: Trouble Ticketing
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
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