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Fathom vs. Piano

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Fathom parte de $15 por usuario, frente a Piano con $19.

Comparación completa

Fathomdesde $15 per user/month, billed annually (Team plan, 2+ users)
Pianodesde $19 per month
Audyense Score76AS*Sólido32AS*Bajo
PosicionamientoFree AI notetaker for Zoom, Teams, and Google MeetPiano is a digital revenue optimization tool designed for online businesses.
Plan gratuitoSíSí
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, Mediana empresa, Empresa
Planes de precio
  • Team$15
  • FreeFree
  • Basic$12
  • StarterFree
  • GrowthCustom pricing
Integrated personalization and analytics—SíDocumented in the sourced profile.
Real-time user cohort targeting—SíDocumented in the sourced profile.
Customer data segmentation and activation—SíDocumented in the sourced profile.
Social media audience growth—SíDocumented in the sourced profile.
Subscription and identity management—SíDocumented in the sourced profile.
Journey orchestration and campaign optimization—SíDocumented in the sourced profile.
Workflow automation—SíDocumented in the sourced profile.
Audience targeting—SíDocumented in the sourced profile.
Content Personalization—SíDocumented in the sourced profile.
Audience Targeting & Segmentation—SíDocumented in the sourced profile.
Integraciones verificadas—4+
Valoración agregada5.0 · 6.9k reviews— · No reviews yet
Integraciones
ZoomMicrosoft TeamsGoogle MeetSlack
HubSpotMakeLinkedInAPI
Seguridad y cumplimiento
SOC 2 Type IIGDPRHIPAA
—
Pros
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
  • Documented capability: Integrated personalization and analytics
  • Documented capability: Real-time user cohort targeting
  • Profile names a concrete ICP: Piano is recommended for digital-first businesses like media, publishing, transportation, and financial services that want to understand and influence
  • Public profile names HubSpot, Make, LinkedIn as connected workflow surfaces
Contras
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
Visitar Fathom ↗Visitar Piano ↗

Lectura editorial de la comparación

La tabla resume los datos estructurados; esta sección explica cómo interpretar las diferencias para una decisión de compra real.

Encaje y límites de cada herramienta

Fathom

Fathom is an AI meeting notetaker that records, transcribes, and summarizes calls across Zoom, Google Meet, and Microsoft Teams, with searchable call history, AI-generated action items, and coaching scorecards on higher tiers.

Encaja especialmente con: Individuals and teams wanting a strong free-forever meeting notetaker

Puede no encajar si: Teams needing deep sales conversation analytics beyond notetaking

Piano

Piano is a digital revenue optimization tool designed for online businesses. It helps companies understand and influence customer behavior using personalization and analytics in one platform. What makes Piano stand out is its real-time targeting and reporting, which lets you quickly tailor experiences for user groups and see results instantly. Piano shines in media, publishing, financial services, and transportation industries. It is ideal for companies wanting to grow subscriptions, optimize campaigns, or boost social engagement. Users typically start seeing meaningful data insights and improved customer conversion within days of adoption. Piano fits into your go-to-market stack by connecting customer data, segmentation, activation, and analytics in a unified solution. It supports subscription management, journey orchestration, and social media distribution. However, it’s not built for offline businesses or those needing complex ERP and inventory management tools. Its focus is purely on digital-first revenue growth through customer experience. ▶ Video Review Coming Soon We're working on creating a detailed video review for Piano .

Encaja especialmente con: recommended for digital-first businesses like media, publishing, transportation, and financial services that want to understand and influence customer behavior Startups, Mid-market, Enterprise teams with a defined revenue workflow content personalization

Puede no encajar si: Teams looking for a single-purpose tool outside its documented go-to-market focus Teams that need unlimited usage without plan or credit limits

Precios y estructura de planes

Fathom: Precio inicial publicado $15 per user/month, billed annually (Team plan, 2+ users)

  • Team$15 per user/month

Piano: Precio inicial publicado $19 per month

  • FreeFree
  • Basic$12 per month
  • StarterFree
  • GrowthCustom pricing

Capacidades que conviene validar

  • Fathom: the record has no feature-level evidence yet; verify the workflow directly. Integrations include Zoom, Microsoft Teams, Google Meet, Slack.
  • Piano: Integrated personalization and analytics, Real-time user cohort targeting, Customer data segmentation and activation, Social media audience growth, Subscription and identity management Integrations include HubSpot, Make, LinkedIn, API.

Preguntas antes de cambiar

  • ¿El plan de Fathom incluye las funciones y límites que necesitamos?
  • ¿El plan de Piano incluye las funciones y límites que necesitamos?
  • Does the exact integration path for Zoom, Microsoft Teams, Google Meet support the sync direction, permissions, and volume we need?
  • Is a hosted-only deployment acceptable for the team and customers who will use this system?

Cómo evaluar esta lista corta

Una comparación útil convierte las diferencias de Ventas y CRM en una prueba concreta. Usa estos pasos para evitar elegir por una tabla de funciones o por el precio más bajo.

  1. Empieza con un flujo de trabajo representativo de Ventas y CRM, no con una lista de funciones. Define quién lo usará, qué datos entran y qué resultado debe producir.
  2. Prueba el recorrido completo con Zoom, Microsoft Teams, Google Meet: permisos, dirección de sincronización, errores y límites de volumen suelen importar más que el nombre de una integración.
  3. Compara el coste del escenario real, incluidos usuarios, uso, almacenamiento, soporte y cualquier requisito de contrato. El precio inicial por sí solo no mide el coste de adopción.
  4. Antes de cambiar, registra qué evidencia falta, pide una demostración del flujo crítico y confirma seguridad, residencia de datos, exportación y soporte con cada proveedor.

Algunas señales de esta ficha todavía son incompletas. Trátalo como una invitación a validar el flujo directamente, no como una afirmación de que una función no existe.

Base de investigación

Última comprobación: 2026-08-25. Pricing, integrations, feature support, and review signals can change, so treat this as a research snapshot and verify the final decision with the vendor.

Fuentes consultadas: Fathom product site, G2, Capterra; Piano product site, ColdIQ profile, Vendor website