Registro lado a lado

Esri ArcGIS Online vs. Hex

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Esri ArcGIS Online parte de Free por usuario, frente a Hex con Free. Esri ArcGIS Online tiene la valoración agregada más alta (4.6/5 frente a 4.5/5). Hex lista más integraciones (28+ frente a 15+).

Comparación completa

	Esri ArcGIS Onlinedesde Free	Hexdesde Free
Audyense Score	80ASSólido	70ASSólido
Posicionamiento	Cloud GIS and location intelligence for mapping, spatial analysis, and field data	Collaborative SQL, Python, no-code, and AI analytics in one data workspace.
Plan gratuito	Sí	Sí
Implementación	Nube / SaaS, Híbrido	Nube / SaaS
Mejor encaje	Mediana empresa, Empresa	Startup, PYME, Mediana empresa, Empresa
Planes de precio	ArcGIS Location Platform — Free TierFree ArcGIS Location Platform — Pay-as-you-go$0 Viewer$125 Contributor$250 Mobile Worker$400 Creator$700 Professional / Professional PlusCustom pricing	CommunityFree Professional$36 Team$75 EnterpriseCustom pricing
AI features	SíPretrained deep learning models, spatial machine learning, and built-in AI assistants.	—
Public API	SíArcGIS REST API, ArcGIS API for Python, JavaScript SDK, and event-driven webhooks.	—
Mobile app	SíArcGIS Field Maps and Survey123 provide native mobile data collection with offline capture and sync.	—
Data governance & lineage	SíRole-based user types, org/group sharing controls, and enterprise-scale secure data management; FedRAMP Moderate and ISO 27001.	—
Dashboards & visualization	SíArcGIS Dashboards is included, with real-time charts, gauges, maps, lists, and indicators.	—
Embedded analytics	SíMaps, dashboards, and Experience Builder apps embed into external sites, plus JavaScript SDK and Power BI integration.	SíAvailable as an Enterprise add-on.
Self-service BI	ParcialNon-specialists can build maps and dashboards no-code, but general self-service analytics leans on the separately licensed ArcGIS Insights.	—
Semantic layer / data modeling	ParcialHosted feature layers and web maps act as reusable, governed shared data layers, but there is no BI-style semantic modeling layer with metrics definitions.	SíSupports dbt MetricFlow, Cube, and Snowflake semantic model sync.
Alerts & notifications	ParcialEvent-driven webhooks and Power Automate connectors enable alerts; continuous real-time alerting requires the separate ArcGIS Velocity product.	—
Natural language query	ParcialBuilt-in AI assistants provide conversational guidance across the platform; not a full NL-to-query engine over arbitrary datasets.	—
SQL notebooks	—	Sí
Python and R	—	ParcialPython is first-class; R is supported through data workflows rather than as the core notebook runtime.
Interactive data apps	—	Sí
Scheduled runs and alerts	—	SíAvailable on Team and Enterprise.
AI analytics	—	SíNotebook, Threads, and semantic-model agents vary by plan.
Git integration	—	Sí
Integraciones verificadas	15+	28+
Valoración agregada	4.6 · 505 reviews	4.5 · 383 reviews
Integraciones	Microsoft Power BIMicrosoft Power AutomateMicrosoft 365Microsoft SharePointMicrosoft TeamsMicrosoft Azure+9 más	SnowflakeAmazon RedshiftGoogle BigQueryDatabricksPostgreSQLClickHouse+9 más
Seguridad y cumplimiento	FedRAMP ModerateISO 27001GDPR	SOC 2 Type IIHIPAA
Pros	Unmatched depth of geospatial tooling and analysis functions — widely described across review platforms as the industry standard no competitor fully matches. Huge library of authoritative basemaps, demographic data, and ready-made content included with the platform, saving significant data-sourcing work. Browser-based interface and no-code app builders make web maps and dashboards far more approachable than the legacy desktop products. Strong support, documentation, and training ecosystem — support is the highest-rated dimension on TrustRadius at 9.1.	SQL, Python, no-code, AI, and app-building workflows in one environment. Fast path from ad hoc analysis to shareable reports and interactive apps. Strong collaboration features including multiplayer, comments, versioning, and shared components. Connects to warehouses, cloud storage, orchestration tools, and semantic models.
Contras	High and structurally complex licensing cost; reviewers note modules and extensions are sold separately, putting full capability out of reach for smaller organizations. Steep learning curve and complicated setup — non-GIS specialists need meaningful ramp time before being productive. Credit-based consumption for storage, geocoding, and analysis makes spend hard to predict and requires active monitoring. Performance complaints are common: slow operations on large datasets, heavy resource requirements, and reports of crashes and persistent bugs.	Advanced compute, AI agents, and usage credits can complicate the cost model. Visualization depth is not always a match for dedicated dashboarding products. Most meaningful governance and security controls are reserved for Team or Enterprise. Cloud-first deployment may not fit teams that require full self-hosting.
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