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Dovetail vs. Figma

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Dovetail parte de Free por usuario, frente a Figma con Free. Figma tiene la valoración agregada más alta (4.7/5 frente a 4.5/5). Dovetail lista más integraciones (38+ frente a 15+).

Comparación completa

Dovetaildesde Free
Figmadesde Free
Audyense Score67ASAceptable84ASSólido
PosicionamientoCustomer intelligence and research repository for turning scattered feedback into decisions.Browser-based interface design, prototyping, and developer handoff for product teams
Plan gratuitoSíSí
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresa, EmpresaStartup, PYME, Mediana empresa, Empresa
Planes de precio
  • FreeFree
  • EnterpriseCustom pricing
  • StarterFree
  • Professional$16
  • Organization$55
  • Enterprise$90
SSOSíEnterprise feature.—
TranscriptionSí—
AI summariesSí—
Voice-of-customer ingestionSí—
Granular access controlSíEnterprise feature.—
Research repositorySí—
Qualitative taggingSí—
Semantic searchSíEnterprise feature.—
AI features—SíAI credits meter image editing, layer renaming, visual search, Figma Make and MCP server
Public API—SíREST APIs plus Variables, Library Analytics, AI Usage and Activity Logs APIs; plugin API
Whiteboarding & diagramming—SíFigJam boards with diagramming tools, tables, code blocks, stickers and timer
Product roadmapping—ParcialNo roadmap product; teams build roadmaps on FigJam boards and Community templates
Prototyping—SíInteractive prototypes with overlays, smart animate, conditional logic and expressions
Design systems / component libraries—SíComponents, styles, variables, variable modes and published team libraries
Real-time collaboration—SíMultiplayer editing with cursor chat, comments and in-file audio conversations
Templates library—SíBuilt-in UI kits plus hundreds of Community templates; custom templates on paid plans
Version history—SíAuto-saved versions every 30 min, nameable; Starter plan capped at 30 days
Integraciones verificadas38+15+
Valoración agregada4.5 · 167 reviews4.7 · 870 reviews
Integraciones
SlackMicrosoft TeamsZoomJiraAtlassianHubSpot Service Hub+9 más
SlackJiraConfluenceAsanaLinearNotion+9 más
Seguridad y cumplimiento
SOC 2GDPR
SOC 2 Type 2SOC 3ISO 27001:2022ISO 27017+8 más
Pros
  • Centralizes many qualitative and voice-of-customer sources in one searchable workspace.
  • Strong transcription, tagging, semantic search, summaries, and insight-sharing workflows.
  • Useful across product, design, customer experience, support, sales, and marketing.
  • Enterprise plan adds redaction, granular access control, SSO, and support.
  • Real-time multiplayer editing and commenting is the most consistently praised strength across Capterra and TrustRadius
  • Components, team libraries and auto layout let teams reuse assets and keep design systems consistent at scale
  • Large plugin and widget ecosystem plus REST APIs let teams extend and automate their own workflows
  • Runs in the browser across platforms, so reviewers report no file-syncing or version-mismatch headaches
Contras
  • A repository becomes hard to navigate without consistent tagging and project governance.
  • AI summaries and chat still need human verification for important decisions.
  • The product's rapid evolution can create workflow and UI change fatigue.
  • Free plan limits the workflow to one channel and one project.
  • Performance degrades on large, multi-page or high-resolution files — the single most cited complaint on Capterra, TrustRadius and Figma's own forum
  • Heavy internet dependency with limited offline capability
  • The March 2025 seat restructure and price rise (Professional Full seat to $16/mo annual, $20/mo monthly) drew widespread user complaints, especially from small teams
  • Advanced features, file browsing and search have a learning curve that reviewers describe as less intuitive than the basics
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