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Dialpad vs. Fathom

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Dialpad parte de $15 por usuario, frente a Fathom con $15.

Comparación completa

Dialpaddesde $15 per month
Fathomdesde $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score33AS*Bajo76AS*Sólido
PosicionamientoDialpad is an AI-powered customer communication platform designed for businesses to run contact centers and phone systems efficiently.Free AI notetaker for Zoom, Teams, and Google Meet
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajePYME, Mediana empresa, EmpresaStartup, PYME, Mediana empresa
Planes de precio
  • FreeFree
  • BasicCustom pricing
  • Business$19
  • EnterpriseCustom pricing
  • Team$15
Instant autonomous resolutionDocumented in the sourced profile.
Unlimited scale supportDocumented in the sourced profile.
Enterprise-grade trustDocumented in the sourced profile.
Multiple integrations availableDocumented in the sourced profile.
Sharper insightsDocumented in the sourced profile.
AI-powered customer communicationsDocumented in the sourced profile.
AI sales coachingDocumented in the sourced profile.
Sales coachingDocumented in the sourced profile.
E MeetingDocumented in the sourced profile.
Ai Customer ServiceDocumented in the sourced profile.
Integraciones verificadas8+
Valoración agregada · No reviews yet5.0 · 6.9k reviews
Integraciones
SalesforceGoogle WorkspaceMakeLinkedInFacebookIntercom+2 más
ZoomMicrosoft TeamsGoogle MeetSlack
Seguridad y cumplimiento
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: Instant autonomous resolution
  • Documented capability: Unlimited scale support
  • Profile names a concrete ICP: Dialpad is recommended for businesses that want to run a high-performing contact center with real-time AI tools and seamless integrations like Salesfo
  • Public profile names Salesforce, Google Workspace, Make as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Contras
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated SMBs, Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visitar Dialpad ↗Visitar Fathom ↗