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DeskRoll vs. Vision Helpdesk

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Vision Helpdesk parte de $15 por usuario, frente a DeskRoll con $30. Vision Helpdesk tiene la valoración agregada más alta (9.2/5 frente a 7.8/5).

Comparación completa

DeskRolldesde $30 per month
Vision Helpdeskdesde $15 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoDeskRoll is a remote desktop application that offers simplicity and flexibility.Vision Helpdesk is an all-in-one help desk platform for businesses of all sizes.
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Remote support of Mac usersDocumented in the independently researched profile.
Works through firewallsDocumented in the independently researched profile.
proxiesDocumented in the independently researched profile.
Fast peer-to-peer connectionsDocumented in the independently researched profile.
Session pauseDocumented in the independently researched profile.
Automatic app updatesDocumented in the independently researched profile.
Unlimited computers/contacts per accountDocumented in the independently researched profile.
Unlimited concurrent sessions per accountDocumented in the independently researched profile.
Easy contacts/computers managementDocumented in the independently researched profile.
Contacts/computers groupingDocumented in the independently researched profile.
Quick contact/computer infoDocumented in the independently researched profile.
Session statistics trackingDocumented in the independently researched profile.
Mobile device gestures supportDocumented in the independently researched profile.
IM chatDocumented in the independently researched profile.
3rd party single login and integrationsDocumented in the independently researched profile.
AutomationDocumented in the independently researched profile.
workflowDocumented in the independently researched profile.
and escalationsDocumented in the independently researched profile.
Blabby – private social hub for your staff membersDocumented in the independently researched profile.
Calendar and task ManagementDocumented in the independently researched profile.
Client ManagementDocumented in the independently researched profile.
E-Mail parsingDocumented in the independently researched profile.
Integration with several scriptsDocumented in the independently researched profile.
Manage multiple companies supportDocumented in the independently researched profile.
Multi-channel – FacebookDocumented in the independently researched profile.
TwitterDocumented in the independently researched profile.
phoneDocumented in the independently researched profile.
ChatDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada7.8 · No reviews yet9.2 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Remote support of Mac users
  • Documented capability: Works through firewalls
  • Documented capability: proxies
  • Documented capability: Fast peer-to-peer connections
  • Independent review documents a concrete business workflow
  • Documented capability: 3rd party single login and integrations
  • Documented capability: Automation
  • Documented capability: workflow
  • Documented capability: and escalations
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar DeskRoll ↗Visitar Vision Helpdesk ↗