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Cresta vs. Fathom

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Fathom parte de $15 por usuario, frente a Cresta con $60.

Comparación completa

Crestadesde $60 per month
Fathomdesde $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score32AS*Bajo76AS*Sólido
PosicionamientoCresta is an AI-powered platform designed to improve customer service and sales teams.Free AI notetaker for Zoom, Teams, and Google Meet
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeMediana empresa, EmpresaStartup, PYME, Mediana empresa
Planes de precio
  • FreeFree
  • Basic$12
  • StarterFree
  • Professional$12
  • Team$15
Real-time oversight and guidanceDocumented in the sourced profile.
AI and human agent platformDocumented in the sourced profile.
Real-time agent performance assistanceDocumented in the sourced profile.
Conversation intelligence for insightsDocumented in the sourced profile.
Multilingual AI across customer journeyDocumented in the sourced profile.
Secure enterprise-scale AI platformDocumented in the sourced profile.
Workflow automationDocumented in the sourced profile.
Conversation intelligenceDocumented in the sourced profile.
Ai Sales AssistantDocumented in the sourced profile.
Ai Data InsightsDocumented in the sourced profile.
Integraciones verificadas4+
Valoración agregada · No reviews yet5.0 · 6.9k reviews
Integraciones
CloseLinkedInTwitterAPI
ZoomMicrosoft TeamsGoogle MeetSlack
Seguridad y cumplimiento
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: Real-time oversight and guidance
  • Documented capability: AI and human agent platform
  • Profile names a concrete ICP: Cresta is recommended for contact centers and businesses looking to improve customer service and sales with AI-powered tools that guide human agents i
  • Public profile names Close, LinkedIn, Twitter as connected workflow surfaces
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Contras
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Mid-market, Enterprise audience rather than every team
  • Named integrations should be validated against the team's exact plan and workflow
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visitar Cresta ↗Visitar Fathom ↗