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Craft.io vs. Userback

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Userback parte de Free por usuario, frente a Craft.io con $19. Userback tiene la valoración agregada más alta (4.7/5 frente a 4.5/5). Userback lista más integraciones (20+ frente a 18+).

Comparación completa

Craft.iodesde $19 per editor / month billed annually
Userbackdesde Free
Audyense Score55AS*Aceptable77ASSólido
PosicionamientoEnd-to-end product management with roadmaps, prioritization, feedback, and capacity planning.Collect and act on user feedback 10x faster
Plan gratuitoNoSí
ImplementaciónNube / SaaS, HíbridoNube / SaaS
Mejor encajePYME, Mediana empresa, EmpresaStartup, PYME, Mediana empresa
Planes de precio
  • Starter$19
  • Pro$79
  • EnterpriseCustom pricing
  • Free ForeverFree
  • Team$29
  • Business$79
  • Business Plus$159
SSOSíEnterprise feature.—
Backlog managementSí—
Prioritization frameworksSíIncludes RICE, MoSCoW, WSJF, and others.—
Capacity planningSíAvailable on Pro and above.—
Product roadmapsSí—
Feedback portalSíAvailable on Pro and above.—
Two-way development syncSí—
Product portfolio managementSíEnterprise feature.—
AI features—ParcialAI Assist auto-classifies, titles, and sentiment-scores incoming feedback on Business tier+
Public API—SíDocumented REST API and webhooks, included from the Business Plus tier
Mobile app—NoNo standalone Userback app; only a Mobile SDK embedded in customers' own apps
Whiteboarding & diagramming—NoNot a whiteboard tool
Product roadmapping—ParcialOptional paid Feature Portal add-on supports a public roadmap and voting
Prototyping—NoNot a prototyping tool
Design systems / component libraries—NoNot a design tool; no component or design-system management
Real-time collaboration—ParcialSlack and Teams notifications with reply threads, but no live multiplayer canvas
Templates library—NoNo design or PM template library found
Version history—NoNo version-history feature documented
Integraciones verificadas18+20+
Valoración agregada4.5 · 79 reviews4.7 · 241 reviews
Integraciones
JiraAzure DevOpsGitHubGitLabPivotalFigma+9 más
JiraGitHubGitLabSlackMicrosoft TeamsAsana+14 más
Seguridad y cumplimiento—
SOC 2 Type IIGDPR
Pros
  • Roadmaps, backlogs, strategy, feedback, and delivery links in one product workspace.
  • Two-way sync with major development tools and integrations with design tools.
  • Unlimited contributors make stakeholder participation easier to budget.
  • Built-in prioritization frameworks and capacity planning reduce spreadsheet work.
  • Annotation and screenshot markup tools are accurate and easy for non-technical clients to use
  • Fast, responsive support team that actively ships requested features
  • Centralizes feedback and cuts down email back-and-forth between clients or testers and dev teams
  • Strong two-way integrations plus session replay and console/network log capture for developers
Contras
  • The per-editor pricing model can become expensive for larger product organizations.
  • Advanced portfolio management and on-premises integrations are enterprise-only.
  • Reviewers report integration friction and a learning curve for deeper configuration.
  • The product can overlap with existing roadmapping, feedback, and project tools.
  • Chrome extension is limited, for example not easily switching between projects
  • Mobile web and app experience for submitting feedback is reportedly weak
  • Some integrations are one-directional rather than fully two-way
  • Widget customization and positioning have limited flexibility
Visitar Craft.io ↗Visitar Userback ↗