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SunView Software ChangeGear Service Desk vs. Replicon

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Replicon parte de $5 por usuario, frente a SunView Software ChangeGear Service Desk con Custom pricing.

Comparación completa

SunView Software ChangeGear Service Deskdesde Custom pricing
Replicondesde $5 per month
Audyense Score15AS*Bajo29AS*Bajo
PosicionamientoThe ChangeGear Enterprise Service Desk is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manReplicon is an all-in-one time tracking suite built to make project management more efficient, improve profits, and make faster business decisions.
Plan gratuitoNo
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Starting planCustom pricing
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
Organization has a first generation ITSM platform (BMC, HP, FrontRange, CA) that are complex to mange, costly to support, and are inflexible. They need to reduce costs and improve flexibility of service deskDocumented in the researched product page.
Organization has a low IT maturity level and wants to implement IT best practices (ITIL) to improve IT efficiencies. Need a solution to accelerate adoption of ITILDocumented in the researched product page.
Organization has existing home grown or commercial help desk system and needs a more robust solution to meet the needs of the businessDocumented in the researched product page.
Easy to Use – intuitive interface makes it easy to learn for staff and end usersDocumented in the researched product page.
Simple to Deploy – deploy in days, not monthsDocumented in the researched product page.
Cost Effective – low total cost of ownership when compared with other enterprise ITSM solutionsDocumented in the researched product page.
Artificial Intelligence & Machine Learning – smarter automations, predictions, and increased end user satisfactionDocumented in the researched product page.
Seamless Integration – easily integrate with other systems or processesDocumented in the researched product page.
Flexibility – quickly adapt processes to meet your business needs without codingDocumented in the researched product page.
ITIL Alignment – out-of-the-box ITIL workflows for fast ROIDocumented in the researched product page.
Cloud or On-Premises – flexible delivery options to meet your needsDocumented in the researched product page.
Reduce cost and complexity of service desk solutionDocumented in the researched product page.
Increase end-user satisfactionDocumented in the researched product page.
Improve ability to meet service level agreementsDocumented in the researched product page.
ProjectsDocumented in the independently researched profile.
Project managementDocumented in the independently researched profile.
Task managementDocumented in the independently researched profile.
Client ManagementDocumented in the independently researched profile.
Program ManagementDocumented in the independently researched profile.
Estimate managementDocumented in the independently researched profile.
Cost normalizationDocumented in the independently researched profile.
Custom fields for projectsDocumented in the independently researched profile.
TasksDocumented in the independently researched profile.
and clientsDocumented in the independently researched profile.
User/department assignmentsDocumented in the independently researched profile.
Billing and invoicingDocumented in the independently researched profile.
Billable/non-billable selectionDocumented in the independently researched profile.
Billing and invoicing managementDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada · No reviews yet9.0 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Product page documents a concrete business workflow
  • Documented capability: Organization has a first generation ITSM platform (BMC, HP, FrontRange, CA) that are complex to mange, costly to support, and are inflexible. They need to reduce costs and improve flexibility of service desk
  • Documented capability: Organization has a low IT maturity level and wants to implement IT best practices (ITIL) to improve IT efficiencies. Need a solution to accelerate adoption of ITIL
  • Documented capability: Organization has existing home grown or commercial help desk system and needs a more robust solution to meet the needs of the business
  • Documented capability: Easy to Use – intuitive interface makes it easy to learn for staff and end users
  • Independent review documents a concrete business workflow
  • Documented capability: Projects
  • Documented capability: Project management
  • Documented capability: Task management
  • Documented capability: Client management
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar SunView Software ChangeGear Service Desk ↗Visitar Replicon ↗